Good afternoon. My son started learning English at your school. According to the results of the trial lesson, he showed a level 4 knowledge of the language. This fact was not taken into account when choosing group classes. As a result, the group lesson was held in the company of children at a much lower level. My son didn't like it, it was boring, although he is very happy with the teacher. How do I choose a group based on my level of language proficiency? before paying for the lessons, it was not known about the duration of the lesson. I was sure that the lesson would last at least 45 minutes, or even 60. but no! 30 minutes! That's an awful lot for that kind of money and the age of 12. There are no reminders about classes. We got the time wrong by half an hour today. I had to skip class. It's very disappointing. I hope tomorrow the individual lesson will correspond to the level and age of my son. It was also a shame not to receive a response to a request for the opportunity to study with a teacher who taught a trial lesson. We have not received a response. So far, I'm just getting disappointed. There are English language schools that are better focused on their clients.