I’m a fully verified player and have…
I’m a fully verified player and have had two successful withdrawals, however recently I have attempted to make three withdrawals and each time has been rejected and chat offer little-to-no-support to resolve situation other than ‘just try again’ I expect a lot better…
Reply from Loki Casino
Dear Player,
We're truly sorry to hear about the issues you experienced with your recent withdrawal attempts, as well as the frustration with the support you received. Unfortunately, in rare cases, withdrawal rejections can occur due to payment provider errors, which are sadly beyond our direct control.
That said, we understand how important it is to feel heard and supported — and we’re sorry if our responses didn’t meet your expectations. We'll make sure to pass your feedback along to help improve our service.
The good news is that all your withdrawal requests have now been successfully approved. We hope this situation hasn’t completely spoiled your overall impression of our platform.
If you have any further concerns, please don’t hesitate to reach out — we’re here to help.
Best regards,
Loki Casino Team