Review of National Holidays


Rated 2 out of 5 stars

Scotland's Beautiful Banffshire ?

We were picked up from Rotherham Bus station an hour late.No explanation was given why so when we arrived at the hotel in Peterhead, Scotland we had literally 25minutes to get ready for dinner .Not a good start. Day one we were taken to Cruden Bay for 1hour. Nothing there except a cafe. We were then taken to Aberdeen where we had 4hrs. The city was like any other with your usual shop chains and was a bit filthy tbh.Day 2 we were taken to Ballindalloch Castle for 3 hrs. Nice castle but again we just sat in the cafe for most of it as it rained which couldn’t be helped. Finally day 3 we were taken to Banff and then to Fraserburgh. These small towns had nothing. Banff had The Spotty Bag shop which was basically a small B&M with a cafe upstairs. Fraserburgh was a small town with a few pubs and charity shops.
And that’s it! This tour was named “ Scotland's Beautiful Banffshire”. Couldn’t be further from the truth. We’ve been on tours with Wallace Arnold,Maxfields and Skill’s in the past and we’re all a hundred times better than this. The Waterside Hotel in Peterhead wasn’t much better. We passed a multitude of different distilleries but never had the opportunity to go in one of them! The driver was pleasant enough but never talked. Previous coach holidays the driver pointed out stuff and gave mini history lessons. Nothing here though.
When we got home we just scratched our heads and said to ourselves “What on earth was that?” Sorry but I wouldn’t travel with you again.
Forgot to point out that you advertise the coach was equipped with a toilet,coffee machine and “free” water. We were told the minute we set off that the toilet was there for “emergencies” as wasn’t to be used. I talked to others on the trip and some really wanted to use the toilet but had to hold it until we got to the next toilet stop. Not very good considering most were elderly

June 30, 2025
Unprompted review

Reply from National Holidays

We appreciate you taking the time to share your experience. We are sorry to hear that the tour did not meet your expectations, particularly regarding the late pickup, destinations, and coach facilities.
We will review your comments about the itinerary, the driver's commentary, and the onboard amenities to improve our tours.

I am sorry to read that you don't feel that National Holidays is for you - we have hundreds of fabulous holidays so I do hope you take a look at some of our other offers. Kind regards Monica