My product was sent DHL fom Viking Opticals via inxpress..DHL had more deliveries than they could handle.After being told 3days running my goods would be delivered which didn't materialise .I contacted viking who told their carrier Inxpress.stuart the owner said he would check with DHL and if the goods were not delivered today he would personally send his driver to DHL and deliver them to me. However DHL promised him they would be delivered todayand they were. So thankyou Stuart for sorting that out for me.Plus he likes to talk to people on the phone which is a rare occurance in this age of computors.