No house number
I inadvertently left out the house number on the address for my order and the Royal Mail returned it to sender. I contacted the sales department and even though it was my own fault, my problem was solved without any difficulty and the order came to the correct address, no extra charge. Very efficient service. Thank you very much.
Reply from Ouh La La Limited
Dear Claire,
Thank you so much for your kind review.
We’re really pleased that we were able to resolve the issue quickly for you and ensure your order reached the correct address. These things can happen, and we’re always happy to help where we can.
It’s wonderful to hear that you were happy with the service you received. Your feedback means a great deal to our team, and we truly appreciate you taking the time to share it.
Thank you again for your support, and we hope to welcome you back again soon.
Kind regards,
Nicky x