The day after Elton's first birthday he was diagnosed with lung lobe torsion, a rare condition that requires a lobectomy. He had to have immediate surgery. He was at the vet clinic for four days and racked up a huge bill! Healthy Paws was there every step of the way, answering my daily stupid questions (as I was new to pet insurance!) and reassuring me. When I presented them with the final 5-page invoice and medical report they didn't question at thing. Every line item was reimbursed and deposited to our account within two days. I was amazed! Healthy Paws claims processing is seamless and easy. I highly recommend them to any pet owner I know. Elton thanks you!