Working directly with vet saves so much…
Working directly with vet saves so much time and anxiety knowing what my insurance will cover. It also covered any deposit so I didnt have to put money down on a significant claim. I would like to see more explanation on items not covered rather than "Other"
Reply from Trupanion
Hi Karen,
Thanks so much for taking the time to share your experience with us here! We're keeping you and your pet in our thoughts and sending lots of wishes for a smooth recovery your way. We appreciate your feedback, and we're always looking for ways to improve our members' experiences. In the meantime, we'd be glad to help you better understand your claims' outcome anytime. Our team is here to offer clarification and support 24/7 at (855)210-8746, or via live chat through your member portal!
Take care,
The Trupanion Team