Maralyn Aykroyd

My order was promptly shipped and well wrapped. I will definitely use this company again

I was greeted by Andreia and Steph as a welcome returning customer. I totally trust their judgment/opinion on how frames suit me (essential as a lone person) and when I collected my new glasses Andreia ensured that I was completely happy with them

I was very impressed when I phoned and explained that I was going away and arrangements were made for delivery when I returned. Delivery was today and, when I started to examine the packaging, as instructed, I saw that some of it was damaged, I mentioned it to the driver who said “it’s well wrapped, I don’t normally deliver for this company” and left before I could check that the contents weren’t damaged.

My Evri delivery lady is always very pleasant

If free postage and returns were offered I would have given 5 stars

Lovely lady, always polite

Once installed great. However, set up instructions for a DIY installer not adequate.
Had to resort to phoning the help line and found the consultant very helpful who talked me through the setup.

My order arrived dry, pot-bound and without care instructions. I’m still waiting for a response from my email of complaint

Does what it says on the tin! I just wish I had bought the one with more pieces!

Easy use website, personalised order received the next day!

Arrived sooner than I expected & would use this company again!!