Luzvi Tagamolila

We appreciate you sharing your positive experience with our products. Thank you for your continued support!

We apologise for any concern caused. We can see our team responded to your email so we apologise sincerely if this has not been received. We have reached out via email with further information regarding delivery.

Kindest regards,
Meg.
Thompson & Morgan.

We regret that your order has not arrived as expected. We will look into this matter to determine the cause of the delay and provide updated information.

Thank you for your review, it is much appreciated!

Best Wishes,
Mel

Thank you for your lovely review, we're so pleased you like our products! :D

Best Wishes,
Mel

Thank you so much for your feedback – we're really glad to hear that you're enjoying the beautiful scent of Palo Santo!

We appreciate you pointing out the variation in piece size. The current batch does include a mix of chunk sizes, including some smaller pieces and powder, as noted in the product description. That said, your comment is a helpful reminder that we may be able to make this clearer and more visible in the listing to avoid any confusion.

Your input really helps us improve, so thank you again for taking the time to share your experience. If you ever have a size preference in future orders, feel free to let us know and we’ll do our best to pick a bag that suits you!

Best Wishes,
Mel

Thank you for your lovely review, we really appreciate it!

Best Wishes,
Mel

Thanks so much for leaving a review and we’re glad you had a great Yodel experience.