United Kingdom
Review of Rangemoors
Received my order in less than 24hrs. Totally unexpected. The part was as described & securely packaged. It was also cheaper than other companies.
I have bought from Rangemoors previously and will buy from them again.
Thank you.
Review of Findmypast
Disappointing. Not as useful or as intuitive as I had hoped. For example, searching for information that I KNOW exists, FMP tells me that it doesn't or that there are no records when, in fact, I have found & confirmed the record elsewhere.
Unfortunately I'm committed to using it for a year having paid for a subscription up front.
Reply from Findmypast
Hello Rhys,
Thank you for your review of Findmypast.
We're sorry to hear you have been having difficulties in locating some records that you know exist. If this continues to happen please feel free to reach out to our support team with your search terms and we can investigate this for you.
If you're having issues with getting started the following sections may help with this:
https://www.findmypast.co.uk/blog/getting-started
https://www.findmypast.co.uk/help
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone
or live chat.
Review of Tayna Batteries
Superb service. Battery arrived less than 24hrs after delivery.
Battery exactly as described. Particularly the dimensions which were spot on.
Review of Yodel by InPost
Arrived well within advised time frame. In perfect condition. Delivery man very pleasant & friendly
Reply from Yodel by InPost
We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.
Review of B&Q
I only use B&Q if I'm really desperate. Poor quality products, particularly DIY products and I can certainly buy cheaper elsewhere.
This review is based on 2 local stores, Swansea & Llanelli.
Review of British Heart Foundation Online Shop
Excellent delivery time and a reliable product (home results tally with that of local GP).
Reply from British Heart Foundation Online Shop
Good Afternoon Rhys,
Thank you so much for taking the time to write a lovely review!
I am so pleased you are happy with the item purchased and that there was no delay in delivery.
Thank you so much for your support!
Best wishes,
Carolyn
Review of DPD UK
Steve arrived a little earlier than the projected time slot & wisely checked that I was at home before bringing the parcel from the van and it was pouring with rain.
Review of Trail Outdoor Leisure
Excellent product & exactly as described. Superb price too.
Review of Kent Models
I ordered an item around 11am and received it the following day, less than 22 hrs later. I'm not suggesting this will happen with every order but the customer service / contact was excellent. I particularly appreciated the little extras; the paint swatches are going to be very useful.
The price of the item I purchased was, by far, the cheapest I found.
I will definitely buy from Kent Models again and will be doing so within the next week.
Review of Lands' End Europe ltd
Superb quality chinos that exceed expectations.
I, inadvertently, ordered the wrong size but returns & exchange was hassle free.
Reply from Lands' End Europe ltd
Thank you
Review of Starpowa
Review of Ticketmaster UK
Erasure gig (Cardiff).
First gig since the pandemic.
Ticketmaster kept me well informed about covid restrictions, particularly about using a Covid pass helping to allay any concerns or confusion.
Well done.
Review of Plumbworld
Absolutely outstanding service! I was kept fully informed of the process of my order. The company even apologised in advance advising of possible delays to my order. As it turned out, there were none and the items were delivered as promised. Excellent quality product too!
Review of Virgin Media
Been a Virgin customer for many, many years.......since it was NTL actually but I must be honest and say that I would not recommend them. Constant broadband drop outs, very poor customer service and absolutely no respect for customer loyalty especially when new subscribers are offered upgrades that I would have to pay more for.
Very recently I received an email from Virgin thanking me for changing my package. The thing is that I haven't! Virgin are yet to offer me an explanation for this.
Avoid Virgin at all costs.
Reply from Virgin Media
Hi Rhys,
I'm sorry to hear that you are having an issue with your internet connection. Please have a look here: virg.in/service. From that link, you'll be able to check if there's a fault in the area, test your line, replace your equipment or book an engineer visit if it's needed.
These links will also help to keep things tip top for you:
General broadband help - https://www.virginmedia.com/help/virgin-media-what-do-the-lights-on-your-hub-mean
Service status page - virg.in/service
Wi-Fi hints and tips - https://virg.in/wifisos
Wi-Fi troubleshooting - https://virg.in/wifinotworking
If you are still having further issues then please get in contact with us so we can help you further. We have a vast variety of ways to contact us for help or support and I have listed a few here for you:
Call: 150/03454541111
Text: 0753 305 1809
Facebook: https://www.facebook.com/virginmedia/
Twitter: https://twitter.com/virginmedia
Forums: virg.in/VMforums
Other contact options can be found here: virg.in/VMcontact
Kath
Review of DrinkSupermarket.com
Review of Roofin Online Store
Seriously impressed with the ease of buying what I needed. The price was excellent too. I was kept updated and the delivery was as promised.
Reply from Roofin Online Store
Thanks for the excellent review Rhys, we really do appreciate it :)
Many thanks,
The Roofin Team
Review of Wilko
An item ordered for home delivery on the date advised which, under current circumstances, I can appreciate. However, I think an update from Wilko would have been helpful, particularly as the item ordered is expensive.
The only communication I have received was a request to answer a satisfaction survey on an item I haven't received! Not happy.
Review of T J Car Sales
Easy & relaxed!
Just purchased a car from TJ Car Sales - one I have been thinking about for some weeks. They have been extremely helpful and have been courteous and relaxed through the whole process (which was carried out without fuss). I personally felt relaxed and buying the car and would certainly recommend TJ Car Sales. A big thank you to Steve, by the way.
Reply from T J Car Sales
Thanks Rhys,
Was lovely to deal with you in the purchase of your new car from us.
We hope that you enjoy it even more when the sun returns in the new year!
T J Car Sales
Review of Crocus.co.uk Ltd
I used Crocus because they were one of the very few companies that stocked an item I wanted and at a very good price. Basically I wanted to try a heritage variety of Broad Bean. Other companies were charging silly prices for a small number of seeds. Not so Crocus. Delivery was very prompt too. Shan't hesitate to use Crocus again.
