KH

Karen Henderson

United Kingdom

Reviews

Review of The Soap Kitchen


Rated 5 out of 5 stars

Goods delivered very quickly

Goods delivered very quickly. Well packaged.

February 12, 2026

Reply from The Soap Kitchen

We're happy to hear that your goods were delivered quickly and well-packaged. We appreciate your positive feedback and your time.

Review of The Soap Kitchen


Rated 1 out of 5 stars

Items not received yet

Items not received yet. Poor carrier

November 2, 2025

Reply from The Soap Kitchen

We regret to learn your items haven't arrived. We'll investigate the carrier's service and work to improve our delivery process. We will be in contact shortly.

Review of The Soap Kitchen


Rated 5 out of 5 stars

Quality products

Quality products, quick delivery

August 12, 2025

Reply from The Soap Kitchen

We're so glad you were happy with the quality of our products and our quick delivery; we appreciate your positive feedback very much!

Review of The Soap Kitchen

Review of The Soap Kitchen

Review of The Soap Kitchen


Rated 4 out of 5 stars

Helpful knowledgable staff.

Helpful knowledgable staff.
Not pleased that one item is considered a dangerous substance and can no longer be posted out. I feel this should be advised before it’s added to basket. Fortunately another supplier was able to send some out.

May 12, 2025

Reply from The Soap Kitchen

We appreciate your feedback and are glad our staff was helpful. We understand your frustration regarding the item marked as a dangerous substance. We'll review how this is communicated during the purchase process. Thanks for bringing this to our attention.

Review of The Soap Kitchen

Review of Victorian Plumbing


Rated 5 out of 5 stars

Unfortunately not what I was looking…

Unfortunately not what I was looking for. I only wanted porcelain bit, not the string pull. Thought the bottom of porcelain would unscrew.

August 15, 2024

Reply from Victorian Plumbing

Hi Karen,

If you wish, you can return items to us.

https://www.victorianplumbing.co.uk/help-and-customer-service/return-policy

Chris @ VP

Review of The Soap Kitchen

Review of The Cotswold Company

Review of The Soap Kitchen

Review of The Soap Kitchen

Review of The Soap Kitchen

Review of The Soap Kitchen

Review of The Soap Kitchen


Rated 4 out of 5 stars

All items received

All items received, well packed and quick delivery time.

There was an additional fragrance oil in the parcel, not ordered and not paid for.

January 10, 2023

Reply from The Soap Kitchen

Thank you for your review!

Review of The Soap Kitchen


Rated 4 out of 5 stars

Great products dispatched quickly

Great products dispatched quickly. Unfortunately one item ordered has yet to be received.

July 21, 2022

Reply from The Soap Kitchen

Thank you for your review, we appreciate your feedback! I can see a member of our team has now dealt with this. I do apologise for any inconvenience caused! Thank you for your patience and understanding.

Review of The Soap Kitchen

Review of The Soap Kitchen


Rated 5 out of 5 stars

Great product

Great product, becoming more difficult to get. As usual, quick delivery.

May 14, 2022

Reply from The Soap Kitchen

Thanks for your review, it is greatly appreciated!

Review of The Soap Kitchen