Reply from The Soap Kitchen
We're happy to hear that your goods were delivered quickly and well-packaged. We appreciate your positive feedback and your time.
KH
Karen Henderson
United Kingdom
Reviews
Review of The Soap Kitchen
Review of The Soap Kitchen
Reply from The Soap Kitchen
We regret to learn your items haven't arrived. We'll investigate the carrier's service and work to improve our delivery process. We will be in contact shortly.
Review of The Soap Kitchen
Reply from The Soap Kitchen
We're so glad you were happy with the quality of our products and our quick delivery; we appreciate your positive feedback very much!
Review of The Soap Kitchen
As always great products
August 4, 2025
Reply from The Soap Kitchen
We're glad you enjoy our products! We appreciate your continued support and positive feedback.
Review of The Soap Kitchen
Extremely quick delivery
July 18, 2025
Reply from The Soap Kitchen
We are so happy to hear that you received your order quickly! We appreciate your feedback.
Review of The Soap Kitchen
Helpful knowledgable staff.
Helpful knowledgable staff.
Not pleased that one item is considered a dangerous substance and can no longer be posted out. I feel this should be advised before it’s added to basket. Fortunately another supplier was able to send some out.
May 12, 2025
Reply from The Soap Kitchen
We appreciate your feedback and are glad our staff was helpful. We understand your frustration regarding the item marked as a dangerous substance. We'll review how this is communicated during the purchase process. Thanks for bringing this to our attention.
Review of The Soap Kitchen
Reply from The Soap Kitchen
Thank you for your review
Review of Victorian Plumbing
Unfortunately not what I was looking…
Unfortunately not what I was looking for. I only wanted porcelain bit, not the string pull. Thought the bottom of porcelain would unscrew.
August 15, 2024
Reply from Victorian Plumbing
Hi Karen,
If you wish, you can return items to us.
https://www.victorianplumbing.co.uk/help-and-customer-service/return-policy
Chris @ VP
Review of The Soap Kitchen
Restock of a tried and trusted product
July 30, 2024
Reply from The Soap Kitchen
Thank you for your review!
Review of The Cotswold Company
Lovely piece
Lovely piece, just what I was looking for. Useful storage and a handy extra seat when required.
July 23, 2024
Review of The Soap Kitchen
Reply from The Soap Kitchen
Thank you for your review!
Review of The Soap Kitchen
Reply from The Soap Kitchen
Thank you for your review :)
Review of The Soap Kitchen
Reply from The Soap Kitchen
Thank you for your review!
Review of The Soap Kitchen
Reply from The Soap Kitchen
Thank you for your review!
Review of The Soap Kitchen
All items received
All items received, well packed and quick delivery time.
There was an additional fragrance oil in the parcel, not ordered and not paid for.
January 10, 2023
Reply from The Soap Kitchen
Thank you for your review!
Review of The Soap Kitchen
Great products dispatched quickly
Great products dispatched quickly. Unfortunately one item ordered has yet to be received.
July 21, 2022
Reply from The Soap Kitchen
Thank you for your review, we appreciate your feedback! I can see a member of our team has now dealt with this. I do apologise for any inconvenience caused! Thank you for your patience and understanding.
Review of Craftovator Studio
Quick delivery and good product.
July 19, 2022
Review of The Soap Kitchen
Reply from The Soap Kitchen
Thanks for your review, it is greatly appreciated!
Review of The Soap Kitchen
Reply from The Soap Kitchen
Thanks for your review, it is greatly appreciated!
Review of The Soap Kitchen
Very quick delivery of a great product
May 11, 2022
Reply from The Soap Kitchen
Thanks for your review, it is greatly appreciated!