CN

Caroline N-s

United Kingdom

Reviews

Review of Laithwaites


Rated 5 out of 5 stars

Mark gives helpful and knowledgeable…

Mark gives helpful and knowledgeable advice and the wines never disappoint

February 26, 2026

Reply from Laithwaites

Hi Caroline N-s,

Thank you for the 5-star rating! We’re delighted you had such a great experience. Your feedback makes our day and we’re here whenever you need us!

Kind regards
Tricia

Review of NIO Cocktails


Rated 5 out of 5 stars

Outstanding customer service

I ordered a box of 9 mixed cocktails as a birthday gift for my sister’s birthday. When the box was delivered whilst my sister was out it was left as requested in a safe place.
Unfortunately when she picked it up the box was damp, and damaged. Upon opening it it was clear that one cocktail had broken and the contents leaked over the others damaging their labels.
I contacted the NIO customer services and they have been outstanding in their rapid response and replacement of the affected cocktail.
I cannot praise them highly enough for their efficiency and positive service.
I highly recommend them.

August 24, 2025

Reply from NIO Cocktails

We're so glad to hear that our customer service team was able to quickly resolve the issue with your sister's birthday gift. We appreciate your positive feedback and are happy we could help. Thanks for recommending us!

Review of Laithwaites


Rated 5 out of 5 stars

Great wines

Mark, my Laithwaites agent, is knowledgeable and able to provide informed guidance of the wines available. The choice of wines is always of a premium quality and offered at a competitive price.

April 8, 2025

Review of Laithwaites

Review of Harkness Roses


Rated 3 out of 5 stars

Rather disappointed

The plant arrived as promised and in good packaging. Upon opening the package the rose leaves had black spot and the two almost bursting buds looked diseased. I was disappointed as Harkness has a good reputation. The very young shoots appear unaffected so am treating them in the hope the plant will survive

July 15, 2024

Review of Hayloft


Rated 5 out of 5 stars

Quality of plants received is excellent…

Quality of plants received is excellent accompanied by helpful planting guide.
Customer services answers query in depth and we’re very proficient

March 12, 2024

Reply from Hayloft

Good afternoon
Thank you for leaving a review. Glad to hear you have been pleased with your plants.
I hope you have a wonderful day.
Kind regards,
Evie

Review of Thompson & Morgan


Rated 5 out of 5 stars

Plants arrived on time and in good…

Plants arrived on time and in good condition.

January 4, 2024

Reply from Thompson & Morgan

Thank you so much for your kind 5 star review! I am so glad to hear your order arrived quickly and in good condition. Kind regards, Beth

Review of Bensons For Beds

Review of The Cornish Company

Review of Cornerstone Removals

Review of Sportsdirect.com


Rated 4 out of 5 stars

Good service delivered promptly

Good service delivered promptly and order as requested.

December 21, 2020

Reply from Sportsdirect.com

Thank you for taking your time to leave a review and for your valuable feedback.
We are happy your order arrived quickly and we can't wait to see you ordering with us again soon.
Kind regards
Chloe
Sports Direct

Review of DPD UK

Review of HelloFresh UK


Rated 4 out of 5 stars

Generally excellent recipes and food…

Generally excellent recipes and food quality. There have been some hiccups during Covid with some vegetables not being so fresh, and missing ingredients or even wrong recipe for ingredients or vice versa.
We have not complained about this during this time but do hope we get back to the usually excellent service.

June 28, 2020
Unprompted review

Review of DPD UK