Mrs Haley

Lovely friendly team, got my time slot early in the day, and a phonecall with an arrival update. Very conscientious team, they were worried about their muddy shoes on my carpet bless them. Definitely recommend

I recently ordered a pack of cocktails, and an ice cube tray. Realised that only the ice cube tray had been delivered. I popped an email over explaining the situation, and within an hour, o had a response, an apology, and a notification that my cocktails will arrive tomorrow. I’m absolutely blown away by the level of service, it’s so so rare these days, especially with everything being online. Alex could have been very transactional with it all, but they weren’t at all, they were friendly and personable. Honestly can’t recommend this company or their products more

I’m completely obsessed! I bought quite a basic afternoon tea box for the women in my life to celebrate Mother’s Day, and could not believe the quality for the price! Soon as I had a birthday, I ordered one of the larger boxes and it was just absolutely incredible. The quality is phenomenal, it’s just an easy thing to send as a gift, even the box is beautiful. I just love them so much, absolutely perfect

So easy to use! I only have one working hand and I got them on perfectly, so if I can do it, anyone can!

Amazing service, from ordering samples to my actual wallpaper. The quality is outstanding, and you literally cannot beat the price!

The range of products is so vast, and the quality is amazing. Can't complain about the price, I got 3 pairs for less than the cost of one pair in my opticians. The only thing I find a little frustrating, is that I have saved my prescription, but I still have to type it in every time I add a pair to my basket. I don't know if this is just user error, and it's not really an issue, I just think it would make the process a little smoother if I could automatically import it. On the plus side, I bought so many pairs that I now know my prescription off by heart! I don't think I would buy glasses from anywhere else now, this is my favourite site, and is fast becoming a favourite among my family and friends!

Working in the same industry, I understand the pressures the customer care team are under. I was extremely surprised to get a response to my query within 24 hours, a query the team must have been sick of responding to! However Emily's response was not only immediate, but it was professional and most importantly, extremely helpful. I was so impressed, great job!