Great customer service
Stopped by to pick up some items for this weekend and picked up a tarp.
Got to the till and the price on the till was different to the shelf. Jack and Tamzin were great, they double checked the shelf and the item. The tarp/product had been updated/improved and also had a new price, but the ticket hadn’t been changed.
Tamzin was unable to override the price to the shelf price, as it is a different product but gave me a 20% discount on the item as a way of compromise, very much appreciated as it was near to the price I had seen on the shelf ticket.
Reply from GO Outdoors
