BE

Bee

United Kingdom

Reviews

Review of Carbeth Plants


Rated 1 out of 5 stars

Please do not buy from this company

I wish I had read the reviews before buying from this company. I bought this a Christmas tree because it said next day delivery, which I thought was great as I needed it the next day. I waited in from 8am-6pm and it never arrived. So sadly I had to go out at 6pm that night and buy a tree for our event that evening. I waited in the next day from 8am-6pm whilst also contacting Carbeth Plants, who said that I just had to wait and there was nothing they could do. 5 days later and it still hasn't been delivered and what's more DX Express even lied and said they turned up and put a note through the door, which is not true as we have a camera. Carbeth Plants refuses to refund me, and I have wasted all this time and never got my tree. BE WARNED

December 4, 2025
Unprompted review

Reply from Carbeth Plants

Hi

We’re sorry to hear that you were dissatisfied with your experience. Thank you for taking the time to share your feedback.

Regards
Carbeth Plants

Review of Vogue


Rated 1 out of 5 stars

DO NOT BUY FROM VOGUE COLLECTION

I bought an advent calendar from Vouge Collection, online, and decided an hour later to cancel this. After 20 emails and 5 calls, I still have had no response and no refund. This company is owned by Conde Nast Publications Ltd and they have stolen my money. Do not purchase.

December 4, 2025
Unprompted review

Review of Wash Doctors


Rated 5 out of 5 stars

Great mobile car wash

Valian did the most amazing job.

October 11, 2025
Unprompted review

Reply from Wash Doctors

That’s what we love to hear Bee! A great valet is about more than just a clean car—it’s about expert care with a friendly touch. We’ll be ready whenever you need us again! 🚗✨

Review of A`DAR NORTHERN GERMANY


Rated 1 out of 5 stars

This never arrived

This never arrived. It’s a scam. DO NOT BUY!!!! I would give zero stars if I could. No tracking no receipt. I ordered this 2 months ago. It’s a scam.

It did eventually arrive 2 months later but it doesnt work as well as it claims

August 22, 2025

Review of Openreach

Review of MY AMORA


Rated 1 out of 5 stars

DO NOT BUY, This company is a scam

This company is a scam. The items look nothing like the photos. When you ask for a refund they refuse saying that you need to return to the US but that would cost to much so they advise you to keep the items and offer 20% refund. I returned the items to the UK address they were shipped from and sent them tracked and signed for but they won’t refund. DO NOT BUY FROM THIS COMPANY

April 8, 2024
Unprompted review

Reply from MY AMORA

I'm sorry to hear about your experience, but this business has been closed for over a year. The website is no longer active, therefore no orders could have been placed with us in months. Please check that you've got the right business.

Review of Nelly


Rated 1 out of 5 stars

This company does not refund your…

This company does not refund your returns, be aware. They claim not to have received the return saying that customs didn't allow the item to be returned, and then keep your money

January 1, 2024
Unprompted review

Reply from Nelly

Hi Bee,

Sorry to hear that! I can see that we have replied to your email and we will of course help you further with what we can.

Have a great day!
/The Nelly team

Review of Nelly


Rated 1 out of 5 stars

Basically stole my daughter's money, do not purchase from this company

My daughter ordered some jeans that did not fit, so she followed the process to return them. After waiting for weeks for her money to be returned she made up some story saying that they could not take them back (despite her paying £25 and having tracking) because she hadn't included a commercial invoice. This is a scam. They have pretended to return them to her but have not and have used it as a way to steal her money. Be warned and do not buy from this company!

December 7, 2023
Unprompted review

Reply from Nelly

Hi Bee,

The commercial invoice is required by UK customs and has been ever since Brexit. Information about the commercial invoice is clear in our return instructions.

Our return labels are prepaid by us and don't cost anything to use. We then deduct 9,95 GBP from the refund once the return has been received and processed in our warehouse to cover a part of the costs we've paid for the return label. If you were charged money at the post office when dropping off the package, then I recommend that you go back there and demand a refund.

Have a great day!
/The Nelly team

Review of Sheds.co.uk


Rated 1 out of 5 stars

A leaking shed that is unusable!

It took ages for someone to contact me about installing my shed and when they did eventually they came and fitted it. When it was installed and I was asked to sign it off, I noticed a gap between the roof and the wall, and asked them to rectify it. They said they couldn't as the roof felt had already been fitted. It now leaks, no-one responded to my emails for a while and meanwhile the shed is unusable. Now they have got back to me saying it leaks because we haven't sealed it and therefore they can't guarantee it. We have now sealed it and It still leaks of course, because there are gaps!

December 14, 2023
Unprompted review

Reply from Sheds.co.uk

Hi Bee,

We kindly request that you provide us with additional information about your order through Trustpilot.

Review of Townhouse


Rated 1 out of 5 stars

Absolutely appalling

Absolutely appalling! My daughter had booked in here for her wedding and had been to see someone for two visits prior to the day to discuss her nails and have a treatment. The day before her wedding, an hour before her appointment they rang and said no one could do her nails. No offer of apology or help to find someone else. Not what you want the day before your wedding when it is too late to book anywhere else! They were also incredibly rude!

July 20, 2023
Unprompted review

Reply from Townhouse

Thank you for your Townhouse Review, our customer care team have tried to reach out to you but we do not have your details on our system, please do contact our customer care team via email customercare@townhouse.co.uk as we would love to hear more about your experience and hopefully find a resolution as we value and appreciate all of our customers at Townhouse. Love, Team T x

Review of Gigaclear


Rated 5 out of 5 stars

I had the most incredible service from Gigaclear

I had the most incredible service from Gigaclear, and they bent over backwards to get it up and running before my daughter's wedding. The engineers were polite and helpful and the nodes are incredibly easy to install. The wifi is next level and I am so so glad to waited to sign up with Gigaclear as it was well worth it!

July 13, 2023
Unprompted review

Reply from Gigaclear

We really appreciate you taking the time to leave us your feedback, we really appreciate it! We're so pleased to hear of the support which you received from our Engineer Team, we hope you enjoy your new fast speeds!

Review of CitySprint


Rated 1 out of 5 stars

The package arrived with the packaging …

The package arrived with the packaging ripped and broken and the fabric underneath damaged and marked. Not good!

June 12, 2017
Unprompted review

Reply from CitySprint

Good afternoon Bee

Thank you for taking the time to rate CitySprint. We’re sorry that you are unhappy with your experience.

As you have also sent us an email, I have replied to you email requesting more information.

Best Regards,

CitySprint Customer Care Team