Hugo Alexandre Catarino

Germany

Reviews

Review of Abfindungshero


Rated 1 out of 5 stars

"Calculate your severance pay now" promise is misleading

This company promises a call to action "Calculate your severance pay now". but in the initial consultation the advisor indicated they are not certified tax advisors so therefore he could not calculate my net severance pay nor support my severance pay scenario comparisons so I can make an informed decision. Still he kept a professional and reliable approach, but it simply seems they use the "Calculate your severance pay now" and "severance pay calculator" as a clickbait pipeline opener to sell legal some other legal advisory services. At least in my case the service revealed to be useless and a waste of time both for me and the advisor. Therefore I can't recommend this service.

March 23, 2026
Unprompted review

Review of Online Payment Platform


Rated 1 out of 5 stars

a complete half-baked slop

this platform is a complete half-baked slop. as a seller on kleineinzeingen.de (that leverages this payments plargform), the tool is unclear, does not allow me to correct my bank account, just throws vague errors like "Something went wrong, please try again later." and because of it I had my payments routed to an old bank account I don't use anymore, not allowing me to correct it. the UI/UX is a complete unclear crap. support doesnt work.horrible experience.

March 12, 2026
Unprompted review

Review of LG Electronics


Rated 1 out of 5 stars

Scammers.

Scammers.
When shopping on LGs german website for a LG UltraFine™evo 32 Zoll 6K Nano IPS Black mit Thunderbolt™ 5 screen there was a promo pomising me a 200eur apple gift card. however, that gift card was never provided. after multiple ticket attempts, a ticket finally got raised but never got an answer.

October 30, 2025
Unprompted review

Review of Business Portrait


Rated 1 out of 5 stars

Absolute garbage

Absolute garbage. Does not worth the 1.99USD that it charges. Website does not provide refunds. The images it generates have absolutely nothing to do with the uploaded images. I tried multiple images with very clear definition.

February 3, 2025
Unprompted review

Review of Cdrtd


Rated 2 out of 5 stars

Miserable delivery experience.

Ordered a part a month ago (order 8868 - 26-12-2023) and didn't arrived.
The tracking code they provided does not exist, doesn't have the format expected by the operator they say is doing the shipment and doesn't even have a meaningufl format for an international shipment code.
When contacting them, there was no answer.
Seems to be a scam.
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31-Jan-2024 Update: surprisingly after all my ignored e-maisl, the website contacted via e-mail asking my phone number (nor antserwing my mails, not jusrifying, nothing...). I answered back giving the number and asked them if lying is a standard practice. They then clarified they had european customs problems (clearly between them and their german intermediary, since i never got contacted by customs.. a standard practice in germany).
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08-Feb-2024 Update: the battery finally arrived, unsealed, delivered via a german intermediary"Like Sun GmbH - Planckstr. 59, 45147 Essen - Germany".
Even though the delivery mess, the unsealed battery at least works as expected. I'm therefore increasing my review rating from 1-star/"scam website" to 2-star/"miserable delivery experience" rating. A Better 3-4-5-star rating could be achieved with delivery transparency and product quality controls clarity and a bettter overal experience.

January 17, 2024
Unprompted review

Review of Dyson Deutschland


Rated 1 out of 5 stars

Dyson's Disappointment: A Tale of Unkept Commitments

My V15 absolute plastics are miserable and one part started wiggle. I contacted Dyson via their standard support channel (whatsapp), they acknowledge the defect and asked me to wait some weeks since the part was not in stock. Now almost 6 months passed, and Dyson seem to have forgotten the replacement spare part it agreed to be sent. trying to contact them again, they simply don't answer. This shows the seriousness of this company in business..

October 26, 2023
Unprompted review

Reply from Dyson Deutschland

Dear Mister Catarino,
Thank you for your feedback. We sincerely apologize for the inconvenience caused and would ask you to contact us via one of the channels listed below to check the current status of your process.

If you have any questions or suggestions, you can easily reach our customer service via WhatsApp 004915151857951 or on the free hotline Tel: 0800 313131 8 (Mon-Fri 8:00 a.m. - 8:00 p.m. / Sat-Sun 9:00 a.m. - 6:00 p.m.).
Greetings,
Your Dyson team.

Review of Postbank

Review of Vivid


Rated 1 out of 5 stars

Not trustful, unreliable and discriminatory

Even though the concept seems interesting, Vivid Money GmbH and it's app don't accept the identification and registration with the citizen card of the Portuguese Republic EU member state citizens resident in Germany. Such practices are illegal, discriminatory, unacceptable.
My friend Marisa, who invited me for the Vivid Money account also lost her money due to a Vivid transaction system error.
Me and my friend also realized that most of the benefits have so many excluding exceptions that in the end you rarely benefit from the promised advantages.
All of the described above demonstrates very clearly the management and business style of Vivid Money GmbH. Therefore, I cannot recommend this company / app.

January 1, 2022
Unprompted review

Reply from Vivid

Hello Hugo👋, many thanks for taking the time to share your experience with us. We deeply value and listen to our customers' feedback. Regarding your registration, we can ensure you that we don't discriminate our customers based on their documents, nor their nationalities. Identifications are managed by our partners which, due to security reasons, at the moment, can accept a limited range of documents. We hope to be able to accept a wider range of documents in the near future and we work hard to make this happen. Should you, or your friend, have queries or would like to have further assistance on anything, we would be happy to support you. Please, reach out to us via email at reviews@vivid.money and we'll gladly be there for you. We wish you happy 2022! Your Vivid Reviews Team 💜

Review of N26


Rated 1 out of 5 stars

Does nationality discrimination within EU

Does not accept Portuguese citizen card for identity verification.
Just ridiculous...
N26 should learn a bit more about the maning of the European Union and should not discriminate people based on their national citizen cards, especially within European Union citizens who live in Germany...

Update:
N26: As per your answer, I wonder which "strict" german or EU regulation tells you to ignore an EU National citizen Identity document for a citizen authentication...
You are deliberately doing citizenship discrimination in Germany and that's unacceptable. Outside of the EU I'm happy to use my passport. but inside the EU for sure it will not be some stupid N26 manager that will force me to use it...
Stay with your "strict" BS and wait until you get fined or sued... For sure the manager who took that business decision will not be there any longer by that time...

Update2:
In Germany (...) "will just need to use your Portuguese passport instead"
This is discrimination against citizens who don't want to use a passport wihtin the EU. The portuguese citizen ID card acceptance for the means of a citizen identification is MANDATORY, BY GERMAN LAW, in Germany as per billateral EU agreements between Germany and Portugal, in the same way the german citizen id card acceptance as a mean of EU citizen identification is mandatory in portugal, by portuguese law. By dening the portuguese citizen id card in germany, n26 Germany is acting ILLEGALLY.

January 1, 2020
Unprompted review

Reply from N26

Hi Hugo,

As a regulated bank, we are obliged to carry out a strict verification process to ensure we have thoroughly verified all users.

The Portuguese national ID card is currently accepted to open an N26 account outside of Germany, but within Germany you will just need to use your Portuguese passport instead: https://support.n26.com/en-eu/getting-started/account/how-to-prove-my-identity

Best Regards,
Pietor Your N26 Support Team

Review of Amen


Rated 1 out of 5 stars

Desonestos e predatórios.

Quando chega o momento de renovar os domínios, os preços tornam-se caríssimos e o acesso aos códigos Auth, desaparecem do painel, dificultando intencionalmente a migração para outro provedor.

November 12, 2019
Unprompted review

Review of Nordgreen


Rated 5 out of 5 stars

Delightful Product

The watch itself is absolutely delightful and everything in it is absolutely high quality.
The attention to detail is evident in all components finishing of the product (precisely cut sapphire glass, precisely sewn vegan leather straps, precisely anodized steel chassis, perfectly centered and finished laser engravings etc.
Delightful unboxing experience too. Well done! :)

October 31, 2019
Unprompted review

Review of AirHelp.com

Review of Baby Smile Fotografie

Review of AirHelp.com


Rated 5 out of 5 stars

Fully recommend!

The process takes time but it actually works.
AirHelp was always flexible clarifying my doubts, managed very well the expectations and was very clear in the communication overall.

Well done AirHelp!.

November 28, 2017
Unprompted review

Reply from AirHelp.com

It was a pleasure helping you win the compensation you rightfully deserved Hugo!