Items all delivered on time
Items all delivered on time, unfortunately one item was slightly damaged on arrival. Delivery guys noted and took a photo of damage.
I contacted customer service straight away who were very sorry about the problem. Sent some more photos to customer service for advice who sent to their production team to look at. Within a couple of hours had an email saying they would send a replacement Within 2 days.
2 days later new worktop was delivered and damaged one taken away. Very professional and courteous service from everyone involved!
Thank you!
Reply from Worktop Express
Hello Mark
Thanks so much for taking the time to leave us a review.
We pride ourselves on the quality of our products and services and apologise that the worktop was originally delivered to you in a less than perfect condition.
We're really pleased to hear that this was rectified quickly for you and hope that we get the opportunity to help you again in the future.
Best Regards
Worktop Express