Had a problem with some pedals but that wasn’t Race Sims fault. They did however fix the problem quickly and with great communication and could not have done anymore to be helpful. You can buy from them with confidence and highly recommend
Only after booking did I ready the terrible reviews so I contacted the hotel directly to check the reservation had even been made for the 11th May. turns our the hotel isn't even open until the 28th May. Impossible to speak to someone for refund and doubt I will even get any refund based on other reviews.
April 4, 2022
Reply from loveholidays UK
Hello Dean,
Thank you for taking the time to leave your review and feedback. I am sorry to see that you are unhappy with the service that you have received from loveholidays and if we have not lived up to your expectations.
Please rest assured your feedback has been noted and we will endeavour to continue improving our service.
If you could kindly get the lead passenger to open the relevant request via manage my booking so we can look into this for you please and contact the hotel supplier.
Park is shut because of lockdown and ParkDean has refused any kind of refund, where other bug parks are giving 60% refund. Will not be an owner next year and will change from ParkDean to another operator
May 22, 2020
Unprompted review
Reply from Parkdean Resorts
Hello, thank you for your review; although it is concerning for us to read.
We aim to deliver the highest level of customer care where we can, with excellent service being at the forefront of everything that we do. We are disappointed to hear your feedback today. Please rest assured that your comments will be shared with our Management Team for review. Thank you for highlighting this with us.
We truly hope that you had an enjoyable time overall, and we are sorry for any disappointment caused.
The first 3 months it was very good but then had a problem where when I start pouring, it doesn't stop and I am reaching for all the glasses I can find and it makes a mess.
This is a problem that many others seem to have and it is useless now as the pouring problem happens every single time so I cannot use
Bought rock band items that were not supplied with dongle even though it was not stated a dongle was required anywhere.
Also stated came with batteries and straps, got no batteries for either and only 1 came with a strap
April 2, 2019
Unprompted review
Reply from CeX/WeBuy - United Kingdom
Hi Dean,
Thank you for posting your review.
We always ensure that our items are sent along with their required accessories. Hence, this isn't stated on our website. But I am sorry to hear about the Rock Band items you have got.
I have now shared your review to our dispatching stores to take an extra effort on checking this before they send any items.
I can see you have emailed us regarding this and we have offered you our returns procedure. To assist you in a better way, I will also be responding on it. I request you to check my email for the same.
We try to provide the best possible products and services to our customers. I still hope that you will give us another opportunity to serve you again in the future.