EB

ELIZABETH BATEMAN

United Kingdom

Reviews

Review of InXpress UK

Rated 1 out of 5 stars

I booked a parcel in on Monday…

I booked a parcel in on Monday 08.12.2025 to be collected on Tuesday 09.12.2025, I am still waiting for the parcel to be collected today (11.12.2025) What a joke of a company. Avoid at all cost.

December 11, 2025
Unprompted review

Reply from InXpress UK

Hi Elizabeth,

We’re really sorry to hear about your experience. InXpress doesn't actually collect or deliver any shipments, but this isn't the service standard we expect from our carrier partners. If you haven't done so already, please speak to your InXpress contact so they can investigate this.

Best wishes
MJ

Review of Yodel by InPost

Rated 1 out of 5 stars

I instructed the driver to leave my parcel with a neighbour…

I instructed the driver to leave my parcel with a neighbour, but instead the parcel was left outside my house, this is not the first time this has happened, last time my parcel was stolen.

August 11, 2025

Reply from Yodel by InPost

Hi Elizabeth,

Hi, we're really sorry your delivery instructions weren’t followed again. We understand how serious this is, especially after a previous theft, and appreciate you bringing it to our attention.  

Thank you,  
Team Yodel.

Review of crimpit.com

Review of Yodel by InPost

Rated 1 out of 5 stars

Plants arrived damaged

Plants arrived damaged. 3 out of 6 plants were unusable.

May 23, 2023

Reply from Yodel by InPost

Hi there, I am sorry to hear about your experience thus far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Social Media Team

Review of The APC

Rated 1 out of 5 stars

DRIVER WAS NOT AT ALL HELPFUL

DRIVER WAS NOT AT ALL HELPFUL, INFACT I WOULD SAY VERY RUDE. HE LEFT A YOUNG GIRL TO CARRY VERY HEAVY BOXES OF ENGINE OIL (4 x 5LT BOTTLES PER BOX) FROM THE STEPS NEAR MY DRIVE. HIS EXCUSE WAS IT IS A DOOR TO DOOR DELIVERY, NO CONSIDERATION AT ALL FOR THE CUSTOMER.

July 20, 2022
Unprompted review

Reply from The APC

Good Afternoon Elizabeth,

Please accept our apologies for any upset caused regarding this matter. We are very sorry to hear of your disappointment.

Regards,
Natasha.
Customer.relations@apc-overnight.com

Review of Ideal World

Rated 1 out of 5 stars

Delivery driver claims he had left my…

Delivery driver claims he had left my parcel by the front door, when I returned home no parcel left. On another delivery driver claims he had been, four people in the house and no one seen any delivery van or man.

May 20, 2022

Reply from Ideal World

Good morning Elizabeth,

We're sorry to hear you're missing one of the items from your order.

Upon checking the details, the tracking details are showing all dispatches have been delivered.

Due to this, our claims team will be investigating this with the couriers, but along with this, they will be arranging a non-receipt letter/email to be sent to you. They will need you to return this back to us, signed where appropriate. This will help them with being able to speed up the process for you.

Thank you for your co-operation and understanding with this matter.

-Matthew
Ideal World TV

Review of DPD UK

Rated 1 out of 5 stars

DRIVERS JUST LEAVE YOUR PARCELS OUTSIDE…

DRIVERS JUST LEAVE YOUR PARCELS OUTSIDE AND DO NOT BOTHER TO LET YOU KNOW THAT THEY HAVE BEEN.

December 6, 2021

Reply from DPD UK

Good afternoon Elizabeth,

I am sorry for the inconveniences you have experienced with DPD and for the errors in service.

I will be forwarding your message over to an advisor, who will be in contact with you soon regarding this issue.

Andy

Review of Katy Sue Designs

Review of Complete Care Shop

Rated 1 out of 5 stars

SENT OUT THE WRONG ITEMS

SENT OUT THE WRONG ITEMS, WHEN I PHONED AND EXPLAINED THAT I NEEDED THE ARM PROTECTORS URGENTLY AS MY HUSBAND WAS BEING SENT HOME FROM HOSPITAL WITH A PICC LINE IN HIS ARM, THEY WERE NOT VERY HELPFULL AT ALL. WOULD THINK TWICE BEFORE I PLACE ANOTHER ORDER WITH THEM.

September 10, 2020
Unprompted review

Reply from Complete Care Shop

Hi,
We are sorry to hear this and have asked our Customer Services Manager to look into your order.
Many thanks and best regards,
Gemma
*update* The refund has been requested. We would like to apologise once again for any inconvenience caused.

Review of Katy Sue Designs

Review of Hobbycraft

Review of Evri