United Kingdom
Review of Bloom & Wild UK
The flowers are always very good quality but what makes this company stand out is its customer service, which is outstanding. Even issues that I've had which have been self caused, e.g. sending flowers to the wrong address, Bloom & Wild have gone above and beyond to resolve for me.
Review of Garden4less
This company provided excellent, exemplary customer service. Up to date information was continuously provided on the progress of the order, which was delivered as promised on time. I have no hesitation in recommending the company.
Reply from Garden4less
Thanks for the recommendation
Review of Crocus.co.uk Ltd
The plants were in good condition and arrived well packaged
Reply from Crocus.co.uk Ltd
We're happy to hear that the plants arrived in good condition and were well-packaged. Thank you for your positive feedback!
Review of Crocus.co.uk Ltd
I consistently buy plants from Crocus as their plants are good quality, customer services are helpful and delivery is trouble free
Reply from Crocus.co.uk Ltd
Thank you for your lovely feedback! We're glad your plants arrived in great condition and well packaged.
Review of Garden4less
The goods were delivered promptly and well packaged. We would certainly buy from this company again.
Reply from Garden4less
Thank you
Review of Marshalls Garden
Goods were received in good condition, well packaged and in a timely manner.
Review of Marshalls Garden
Review of Yodel by InPost
I was falsely told that my parcel had been delivered to my front porch, resulting in unnecessary time and effort being spent trying to find the order. I am disabled and incidentally, I don't have a front porch. The parcel was then delivered the next day. I don't expect this messing about when I order goods online.
Reply from Yodel by InPost
Hi there,
I'm really sorry to hear about the confusion and inconvenience caused by the incorrect delivery update — especially given your circumstances, that’s completely unacceptable. You shouldn’t have to go through that kind of stress when ordering online. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number so we can assist you further. Thank you, Yodel team.
Review of Seasalt Cornwall
Seasalt supply good quality clothing. I have found their customer service to be excellent when needed
Review of Hayloft
The plants, this time, were delivered on time without any fuss and in good condition.
Reply from Hayloft
Good afternoon
Thank you for leaving a review. Glad to hear you have been pleased with your plants.
I hope you have a wonderful day.
Kind regards,
Evie
Review of Hayloft
The plants were good quality and delivered in good condition. However the company is disorganised and customer services inefficient.
Reply from Hayloft
Good afternoon
We are sorry to hear that you have been disappointed with your experience shopping with us. Please contact us at evieg@hayloft.co.uk if we can be of any assistance.
Kind regards Evie
Review of Plants4Presents
The experience was exactly as it should be. Good quality plants delivered without any hassle.
Reply from Plants4Presents
Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents
Review of Watson Fuels
We have been with Watson fuels a long time and are currently continuing that relationship in the hope that they will become again the company they once were.
The latest incident involved a fuel delivery that was sent on a delivery day that we had informed Watson was not convenient. This delivery information was included on the delivery advice note but then completely ignored. The whole situation would have been mitigated if Watson had contacted us to discuss the options.
Review of So Energy
Review of Watson Fuels
Delivery was a shambles. It was promised 4 times before it actually arrived. Customer service were very variable in effectiveness. Bring back the old days when you rang the depot, arranged delivery and it came when promised. Watsons need to up their game or get it back to how it was.
Review of Switch Together UK
The experience was straight forward, there were no unforseen probems and it all went smoothly to plan. Buying through Solar Together made the whole thing very easy and saved us a lot of time and trouble in terms of vetting companies, comparing quotes etc.
Reply from Switch Together UK
Hello Anne,
Thank you for your feedback. I am very happy to hear that you had such a positive experience.
Thank you for taking part in our scheme. I wish you all the best with your new solar system.
Kind regards,
Adriene
Review of So Energy
No nonsense approach. Easy to contact and the matter was resolved very quickly.
Reply from So Energy
Thanks for your review. We appreciate you taking the time to let us know you had a good experience!
The So Energy Team
Review of Bloom & Wild UK
Beautiful flowers and outstanding customer service. The customer service is the best I’ve ever experienced and I’m getting long in the tooth. They really go above and beyond what would be reasonable to expect.
Review of Hey Fresto!
The best ready meals we have found to date. Definitely worth a try.
Review of Flowers by Flourish
The flowers were exactly what they should be. They arrived as expected and in very good condition.
