Rich B

I always try and use BCH for my camping requirements. I’ve recently bought a few items including replacement Calor gas and an awning adapter kit. They really go over and above to provide excellent service, for instance sending an item from the Trowbridge branch to Bath for me to collect at no extra cost…brilliant. Highly recommended

Great price and really quick (and free) delivery!Many thanks

I booked a Veezu taxi 3 weeks in advance of a holiday for a trip from Bristol to Bath. The flight was delayed by half an hour but the company had the flight details so would have known. Anyway, we are waiting outside of the airport past midnight for almost an hour and no sign. I called them to ask where they were. I got some jumbled message about it being busy etc etc and a car would be with us in 15-20 minutes. Needless to say it didn’t arrive so another phone call to be told it would be with us at 1:45am, another 45 minutes to wait. I said no, I’ve booked this well in advance and he said a car would be there ASAP. It was obvious they hadn’t bothered to arrange the pickup in advance which seems like a complete waste of time for the customer…what’s the point?
So the taxi was cancelled via the (rubbish) app and an Uber was arranged which was cheaper and there within 5 minutes. I just wish I’d done this in the first place and avoided this time wasting company.

Great product and service as usual from Merlin.

After buying a waterproof cycling jacket in Jan 21 that I was really pleased with, three weeks later the zip broke off only after two or three times of wearing it. I expected the returns/warranty process to be convoluted and time consuming but I was completely wrong. Wiggle agreed to refund me with gift vouchers as a replacement was not available.
The service really was excellent-voucher received a day later and ready to spend.
Special mention to Celina on the warranty team for her excellent and prompt service in resolving this. This kind of service comforts buyers and will make them stay loyal to a seller in these tough times!
Highly recommended all around.

I’ve had a great experience so far with Wren with the design and delivery of my new kitchen...just awaiting installation this weekend. Adrian McKay is a first class designer at the Cribbs Causeway branch of Wren and really helped us extract the most of what we wanted in the new kitchen...highly recommended if you can secure his services.
The kitchen was delivered yesterday and I am impressed with the communication and service received-I knew exactly when they were arriving and the guys were great and very professional.
Just waiting for it to be fitted now and hopefully it will look great and work well.