Open an account just on March 2023
Open an account just on March 2023. I was waited for 2weeks to get an appointment. Im foriener who cant speak German but it find I brought a friend who can speak. After spend somtime with opening the account which super easy with questions... the woman thier just handed me a lot of papper. Amd wait for everything else to sent by post....
I was waiting alomost 2 weeks for many letters with debit card.
I had to brought 6 lettets with 2 diffrent pin back to the bank an ask for help. After I was able to half way set up my online banking. I need to wait for more letter!!!! AGAIN.
It was 2 months I still blank on my the acount.
I doubt that the bank could have gave me all of this at the bank with online banking set up on the frist day, The woman there did very small job but get paid well for what!( in thailand you get everything in person on the first day you open and account it easy and trustful.)
I got a letter but I for got a password, now my accout was locked while was traveling...
I went to once branch the woman banker said they will send the new pin and new debit card! I wondered why I need a new card, my card is with me, didnt lost! She siad it is a rule.....
I waited for another 2 months keep checking my mail box nothing sent. Until I went to the branch agaij for asking. This time the branch in Munich Hbf the gentle banker talk aggressive to me in German said " If no speak german no service to you bring a translater in person"! ..... Very Rude....
I just walked to another branch and found another banker who can speak english.
He said different this time he said I did not need a new card, just a new pin letter....
Alright I was bullshitthing this bank is a joke!
I asked him to terminate my account, no more terrible service.
And yet since open the account 8 months I still couldnt get acccess to an online banking!