Mr Lockhart

Charged us double for spaying our cat. We paid £240. One item was a MPS medical shirt costing £48 which you can buy the exact same one for £17 online.

It’s all fake. You are taken into a modern building with fake scenes, fake rooms, stories projected on fake walls, fake cells even fake books in a fake library. The tiny bit of real prison you get to see has fake scenes and the cell doors are removed or fake. It was here that the tour guide giving a talk told me to move along as I wasn’t part of their party. It Felt like discrimination.

Update - We are 17 weeks in to our 20 week contract and have given notice of termination of contract. The negative points are:
After signing the contract they almost imediately said we had to reduce the price (the price was their valuation) without the benefit of any feedback from viewings.
They said the price of our property was based on the square footage (and that felt like our Grade 2 listed cottage was being compared to a warehouse) with no other added value considered?
They didn't seem to know anything about Grade 2 listed buildings and types of thatched roof - we felt we had to train them.
We had to update the photographs using our own camera and tripod. We asked them to do it but they kept making excuses. We asked them to remove the old outside photos but they only removed some of them. They just didn't seem to understand the difference between a garden in winter and in full bloom in spring.
We did not receive a copy of the brouchure after numerous times of asking - we still haven't got one.
We tried to give them a key - they said "what's this for? Can't you hide it in the garden?"
It is certainly not a platinum service, they only do something when you make a fuss (like post a one star Trust Pilot review).
Currently 26% of their TrustPilot reviews are 1 star.

When setting up my insurance, entering my personalised reg your system did not come up with the right car (I recently changed the reg from my old car to my new car). Your system is not in sync with the DVLA . So I had to set it up using the reg the car came with and then use the chat help to change it. But they charged me £16 even though it was the fault of your system being up to date by about a week. I reckon you owe me £16!

Some small ferns were in poor shape. How they passed quality control Idk. Larger plants were fine. One large plant I felt the photo on the site was misleading, I expected a short fat palm and got a tall thin one.

Poor service, staff poorly trained. Glasses are off spec or the eye exam they did was incorrect. Was tricked into going to them by their SEO.

Wonderful nice driver

I found out I could have got the part from the manufacturer McCulloch for half the price. Rip-off!