DM Bee

Easy to use, great service

Great service and an easy setup and this service works great with our Starlink. Stephen was always quick to answer our questions and that personal service was very much appreciated in today’s world where many companies just have you dealing with a chatbot.
We are very happy with Premitel.

Really like the way that the resources are just the right size. They’re informative without being dry and dull. I’m happy to direct my clients here and think this website is offering a helpful service for therapists and clients. There's a great team behind this website as well so I am looking forward to what they continue to provide in the future as well. They genuinely want to offer helpful tools and resources.

Great product and good comms and delivery was fast with no issues.

I've just ordered my 5th apple device from Music Magpie and I think they're great. Fast delivery, the products always arrive in the condition they state. I usually buy the 'pristine' condition but this time went for 'very good'. Phone was great except for one issue. It was listed as having a new battery and the battery does state it is 100%. However I have the 'unknown' battery not verified messages from Apple as the battery is not an apple certified one.
I emailed Music magpie to see if there is anything I can do to have this battery recognised by my phone but it looks like the issue is due to non-genuine parts but will likely not cause an issue. They replied quickly and I am hopeful that there won't be any issues due to this. For reference this is what they have said:

The message you're receiving about the battery being an 'unknown part' is likely due to the use of non-genuine parts in your refurbished device. This is a common practice in the industry to help keep costs lower while ensuring the device functions properly. After the launch of iOS 18, such notifications can appear if non-genuine parts have been installed.

Here are a few points to consider:

Non-Genuine Parts Notification: This message is related to iOS 18 and not necessarily an indication of a problem with the battery itself. The device should still function as intended.
On-Screen Instructions: Follow any on-screen instructions provided with the notification to address it. This should help in clearing the message.
Functionality Assurance: Despite the notification, your device has undergone thorough testing to ensure it meets our quality standards. It should operate smoothly.
Warranty Coverage: If you experience any functional issues with your device, remember that it comes with a 12-month warranty. This warranty covers technical defects and faults, and our team can assist with repairs or replacements if necessary.
If you continue to experience issues beyond the notification, you might want to consider utilizing the warranty for further assistance.

I needed some replacement arrows and just wanted to write and say thank you for the great service.
From being able to speak with someone over email and give exactly what I needed, to them then sorting out the quote/price and payment, they made it really easy to order and also took on board my requests re delivery as well. The arrows came the next day and were spot on. I'm really happy with the service, thanks to Oliver and Bob.

Good service, although had to wait a week for a washing machine service. But when the parts weren't available, they quickly offered a new machine. We had to pay extra to upgrade to the machine we wanted but the process was handled quickly and smoothly online which was good.

Great service and delivery and fantastic product

Thank you !
Great service

Ordered late on Monday and the items arrived on Wednesday. Really fast delivery but I liked that they took the time to call me to check the way that I would like one of the items sent in order for it not to be damaged. They talked me through the options. It was really nice to actually speak to someone who cares about the order. Great company and I would order from them again no question.

Just fantastic - the customer support and speed of response (by a real person) is pretty much the best that I have ever experienced. Thanks to Ivena for your support with my staging site this evening.

Lovely items, would have been a five star except the delivery driver delivered to some stranger, took a picture of their feet so I had to guess where the parcel was and who it had been delivered to! Why do delivery drivers do this? Just put a name/address if you are going to deliver it somewhere else!

It is 5 stars because although the first parcel never arrived it was great to be able to speak to someone directly about this in order to resolve the issue. They were really helpful.

I love how fast and how helpful the staff are at WPX. They answer queries and provide help - real, human help, so you can just get things done quickly. This is so valuable. Some companies keep you waiting for support and I think this is what sets WPX apart for me. The price and the product is also fantastic so I am a very happy customer.

Have been very pleasantly surprised by the customer service - have been able to chat almost immediately and have my issues sorted. Great service -I wish I had changed to Wix years ago now.

Having an email replied to by an actual person really quickly and them taking the time to understand my issue.
Thank you for going the extra mile Octopus!

Product is great, I had some issues with delivery and it took 15 days to get to me but this was Royal Mail.

Paul from customer service was really helpful. If any issues I would ask for him in future.

Villa had nearly everything we needed. Showers needed to be maintained better - fixing was loose on one and the other wasn’t great.
It was very noisy outside the villa due to a new bar.
Villa was clean though there was no changeover whilst we were there.

Fantastic service!! Happy with every part of this order. From the way that they emailed me every step of the way from payment/picking/packing/despatching and the superfast tracked delivery with packaging that was spot on. I'll definitely keep this company in mind for future purchases. Thank you!