Leah

Quick response time, detailed explanation, thorough and friendly. Thanks Mia

This cream is amazing. My baby has suffered from severe eczema for 7 months. We had tried every cream, lotion and balm under the sun but nothing worked. GP's kept recommending steroids but I was determined to go down the natural route. We tried oat soaks and wet wraps, but no joy. Eventually my mum found this balm from balmonds and within the first few days of use, the eczema on his face vanished and the eczema on his body had massively reduced, its no longer red and dry and I can see that his skin is returning to its pre eczema state. I'm so grateful and can not praise this balm enough, I will be spreading the word to other new mums about this product and also inform my GP for future recommendations. Thank you Balmonds!

On time, delivered with care, nice

The service that Michael provided was truly amazing. Not only was he thoroughly professional, he was also incredibly supportive, informative and helpful. My partner and I can become easily overwhelmed when dealing with paperwork but Michael made every process so clear and explained it to us in such a way that we were put at ease. He was so helpful, kind and patient, we really can't praise him enough. Michael is a wonderful person through and through and we feel blessed to have had the absolute privilege of working alongside him. I have recommended him to so many people, he is a true gift and has helped us in so many ways. Thank you Michael and thank you yellow brick mortgages for being amazing, we couldn't have done it without you!

Absolutely awful. I ordered a record in November... It's now April. It still hasn't arrived, nor have I received any updates or clarification. I have contacted customer services multiple times to be told that they are waiting on the manufacturer? Don't advertise or sell products you don't have and have no plans on having then! It's an absolute joke. They have no sense of urgency, or business sense in general it would seem. Shame. Avoid at all costs unless you like being frustrated and disappointed.

I was hesitant at first after reading all of the bad reviews but my experience was perfectly fine. The order arrived 2 days after the tracking said it had been delivered which was a little concerning but the customer service was really helpful and reassuring, my parcel arrived and everything in it was lovely.

Very good and kind with discount codes. Thank you

Quick and perfect. Thank you 😊

They were absolutely amazing. The team were incredibly helpful, supportive and efficient. They made me feel both comfortable and welcome, I would definitely recommend them, they really helped to calm and settle any doubts or worries I had and were there to support me 24/7. Thanks guys :)