Australia
Review of Kleva Range® - Life Just Got Better
Reply from Kleva Range® - Life Just Got Better
Hi there,
Thank you for your review! We understand that you haven’t had a chance to use your product yet, and we hope that when you do, it meets all your expectations.
If you have any questions or need tips once you start using it, our team is always happy to help!
– The Kleva Range Team
Review of Moonpig.com
As a consequence of always using Moonpig over the last 6 years we’ve introduced many family and friends who now use it between UK:Australia; Australia:Australia; Australia:Canada and UK:UK. The most complete, timely, cost effective and easy to use card and gift service - especially as a Moonpig + account holder, out there. Thanks Moonpig
Review of Pet Circle
Excellent price + discount and ‘next day’ (less than 18hrs) delivery and well packaged with wide tape. Certainly ticks all the boxes. Brilliant! Some competitors are trying to charge up to $30/12kg bag more 😳
Reply from Pet Circle
Hi Drumadd,
Thank you so much for your fantastic review! We're thrilled to hear the price, discount and speedy delivery all hit the mark for you, and that your order arrived well packaged.
We really appreciate your support and are so glad we could tick all the boxes. Looking forward to packing your next order soon.
Kind Regards,
Samantha.
Review of Pandaize
Some good different caps ie. “born in …..”. Good quality. Need more ‘different’ ones for Australia - eg. Coat of Arms, Australia flag, ANZAC etc.
Review of Claritycheck
I was informed my caller check had identified the caller/location and needed to “sign up” to get the details. I did and was then told me they had no further information on my anonymous caller. Subsequently, they have credited me and cancelled my subscription, thank you
Reply from Claritycheck
Dear Drumadd, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email support@claritycheck.com with reference number DRUMADD384683 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Clarity Check Team
Review of Lite n' Easy
I am pleasantly surprised at the quality, content, variation and presentation of these meals. It’s as if each one is prepared and cooked individually and perfectly prior to freezing. Vegetables and ingredient colours are excellent and remain throughout the whole process. And on top of all that they taste great!
Review of Moonpig.com
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Review of Moonpig.com
Reply from Moonpig.com
We're over the moon to hear you had a fantastic experience! Thank you for your positive feedback. We appreciate your support and hope to impress you again!
Review of Moonpig.com
Always a good experience. Having sent 4 Moonpig cards in the last couple of weeks I have no idea which this request for review refers to!
Review of Moonpig.com
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Review of Newentor Australia
I spent ages yesterday providing a 5* review! Why have I received another request to review?
Reply from Newentor Australia
Thank you for your feedback.
Review of Moonpig.com
Bags of choice, almost too much. Took me 3 days to down select a card. Great service as usual. Thanks
Review of CeX/Webuy - Australia
Didn’t realise I was buying ‘second hand/used’ goods. One worked the other will not affiliate.
Reply from CeX/Webuy - Australia
Dear customer,
Thank you for your review and I understand there are some discrepancies faced with one of the devices.
You may be advised that we do not sell brand-new products and all our items are second-hand as mentioned on our FAQ page. Even though our items are pre-owned, we have buy-in standards in place to determine their functionality, condition and accessories as almost all products we sell are backed by our 24-month warranty policy.
I would request you return the item back to us as per our online returns policy (https://bit.ly/3MBmPcs) so we can verify the issue. You can either post the item back or take it to your nearest CeX store.
If you need any further assistance, please contact us via our contact form at au.webuy.com/support and add “Trustpilot 542003” in the subject line so I can assist you.
Regards,
Jessica
Review of OZSALE
Reply from OZSALE
Hi Drumadd,
We're delighted to hear that you found the best value for money with us! Your satisfaction is our priority, and we're continuously working to offer even more great deals and products.
If there's anything specific you're looking for or if you have any feedback or suggestions, please feel free to let us know. We're here to help and always eager to improve. Thank you for choosing us, and we look forward to serving you again!
Warm Regards,
OZSALE Team
Review of OZSALE
Reply from OZSALE
Hi Drumadd,
Thank you for your feedback! We're glad to hear that you found our long sleeve winter undershirts affordable. Providing quality products at competitive prices is important to us.
If you have any other questions or need assistance, feel free to reach out. We're here to help!
Warm Regards,
OZSALE Team
Review of Moonpig.com
Don’t know it’s not arrived yet. Ordered Friday pm for delivery from 9 May!
Why ask me now?
Review of Farfetch
Average delivery time but no notification of shipping or ETA. As with this request - how am I to remember what Farfetch sent me. I receive 20 parcels a week from new and regular suppliers.
Reply from Farfetch
Hi Drumadd,
Thank you so much for taking the time to share your feedback. We’re sorry to hear that you weren’t satisfied with your recent shopping experience.
We have your account details and will be following up with you via email to help with any unresolved issues. You can also send an email with the subject “Trustpilot Review: Order P3CVJ2” to customerservice@farfetch.com if you would like to contact us directly.
FARFETCH
Review of OZSALE
2nd order for my wife. Good quality. Exceptional price.
After note: I order often on Oz Sale, it would be extremely helpful if you summarised the product(s) and not just the order number in your request for review. I have to go into my account to x ref. You are the only site that does not
Reply from OZSALE
Hi Drumadd,
Thank you for your feedback, and we're delighted to hear that your wife's second order was of good quality and offered at an exceptional price! Your suggestion about summarizing the product(s) in review requests is valuable, and we'll definitely take it into consideration for improving our service. We apologize for any inconvenience this has caused, and we appreciate your loyalty to Oz Sale.
If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We value your input and look forward to serving you again in the future!
Warm Regards,
OZSALE Team
Review of OZSALE
Reply from OZSALE
Hi Drumadd,
We're pleased to hear that your experience met your expectations and that you found our product to be good value for money. Providing products that meet or exceed expectations while offering great value is what we strive for.
Thank you for choosing our service, and if you have any further feedback or questions, please don't hesitate to let us know. We appreciate your support!
Warm Regards,
OZSALE Team
Review of OZSALE
Reply from OZSALE
Hi Drumadd,
Thank you for your feedback! We're glad to hear that the item feels lightweight and seems to be of acceptable quality. Indeed, the true test will come during winter. Rest assured, we strive to provide products that meet your expectations even in the harshest conditions.
If you encounter any issues or have further feedback in the future, please don't hesitate to reach out. We're here to ensure your satisfaction!
Warm Regards,
OZSALE Team
