United Kingdom
Review of Giganet
Just signed up and been told they cant install i go to contact them and on hold for 25 mins with no pickup and also tried another number which just kepy ringing and no answer avoid at all cost will be canceling my package thanks for nothing
Review of BT
tried to cancel and will lock you in with a hefty leaving fee do not go with this company they do not care about you or your connection and will lock you into there horrible contracts and threaten you if you try to cancel direct debit !!!
Reply from BT
Hi Matt,
Thanks for the review. Sorry you're not happy with your services. You would have agreed to the contract term whan you placed your order. I can see Paddy asked you to contact our social media guys previously. Have they been able to help you?
Cheers
David
Review of BT
Constant disconnected internet worst internet provider going !! Shameful
Reply from BT
Hi Matt,
Thank you for the review.
If you need help, please get in touch with us on Twitter @BT_UK or on Facebook (BT), we'll be able to run a few checks on your line.
Thanks,
Paddy
Review of TalkTalk
horrible customer service would not reccommend been with them 5 years and then i have moved and its been shocking no help and getting dowload speed of 10mb when i am paying for 60mb +
Reply from TalkTalk
Hi Matt, if the line speed is guaranteed at 60mpbs and you're only synching at 10mbps then we've got to get that sorted for you. You can reach my team directly over Twitter (@TalkTalk), get in touch on our Online Community (https://community.talktalk.co.uk/)
Ady - TalkTalk
