AL

Alex

United Kingdom

Reviews

Review of Morguard Building Surveyors


Rated 5 out of 5 stars

Very professional and friendly service

Very professional and friendly service. Really happy with the extremely detailed survey report and and advice. Both Rosanna and Tom who completed the survey were great to deal with!

June 27, 2025

Reply from Morguard Building Surveyors

Hi Alex - thank you for this great review and kind words. We are so happy we could help at such a stressful time. We wish you all the very best. Tom, Rosanna and the MBS Team.

Review of Kinleigh Folkard & Hayward (KFH)

Review of British Airways


Rated 1 out of 5 stars

£30 'service fee' to rebook with vouchers...

My flight was cancelled due to Covid and I applied online for a voucher as I travel with them regularly. A few weeks after I received the voucher I tried to book another flight with them. Not only the vouchers need to be redeemed over the phone (the website does not seem to be able to process them), but I was told that there was a £30 service fee to book my new flight. There was no mention on this on the emails that I was sent regarding the voucher however they insist that this was on the T&Cs made available to me when claiming the voucher - which I do not recall at all and in case it was somewhere there, it would not have been obvious to spot.

I have raised a complaint through their website and I am waiting for a reply.

May 12, 2020
Unprompted review