customer

Hi there,

Thanks for taking the time to leave us a review.

I'm sorry to hear that you had this experience in our store, I will be sure to feed your comments back to our relevant teams, so we can look to make improvements. I do hope you were able to get what you needed during your visit. ^Steph

Good Morning,
Thank you for sharing your feedback with us.
We’re pleased to hear your parcel arrived promptly, and we appreciate you taking the time to comment on the feedback process.
We understand that some products, especially long-life items, need more time to truly show their performance, and your perspective is helpful.
Our goal with feedback requests is to make it easy for customers to share their thoughts, but we’ll certainly take your comments on board as we review how and when we ask for feedback in the future.
Thank you again for letting us know and we value your input and hope you enjoy your items for many years to come.
Kind Regards,

Good afternoon,

Thank you for your feedback.

We’re glad to hear the gloves are proving useful and that the touchscreen-friendly silver fibres are working well for you.

Regarding the follow-up feedback form. We’re currently reviewing how we collect feedback to make the process less intrusive and more helpful for customers.

Your comments about external review platforms are noted, and they’ll be fed back to the team responsible.

If there’s anything else we can help with, just let us know.

Kind regards,

Lakshan
www.raynaudsdisease.co.uk

Good afternoon Mr Tomkinson,

Thank you for your feedback.

We’re always open to hearing from our customers—whether the comments are positive or critical. While we may not agree with every viewpoint, we value the opportunity to listen, improve, and ensure every customer feels heard.

Our pricing reflects the quality, craftsmanship, and service we aim to deliver. That said, we regularly offer promotions to provide added value, and we’re always reviewing how best to serve our customers without compromising on standards.

Kind regards,
The Brook Taverner Team

Thank you for taking the time to leave a review and for your kind comments about the quality of the furniture – we’re really pleased to hear it met the high standards you expect from Arighi Bianchi.

We do understand your feedback regarding delivery costs. Our charges reflect the use of our specialist delivery teams, who handle, transport and deliver furniture with care to ensure it arrives safely and in excellent condition, even for local deliveries.

We also appreciate your thoughts on reviews. Customer feedback is genuinely valuable to us as it helps us understand what we’re doing well and where we can continue to improve, and it also helps other customers make informed decisions.

Thank you again for sharing your experience – it’s very much appreciated.

Thanks Team AB

Hi there, thanks for making us aware of this. ^Kirstie

Hi there, We appreciate you taking the time to share your feedback. We understand your frustration with the recent experiences you've had at our cafés. We value your input and will use it to improve our service and offerings. ^Andrew

Thank you for placing your review and for your product request. We're unable to source the original Sockies but I'm pleased to tell you we now stock a similar product and I've included the link for it below. Thanks again, Jacqueline.
https://www.lakeland.co.uk/53515/kikkerland-sock-monkey-pack-of-12

Good afternoon and thank you for visiting our Cheadle shop.
I am sorry for any disappointment caused by the selection on offer in our Place to Eat, we will share your feedback with our Central Catering team.
The quantity of goods available in any sale will always vary. It's disappointing to read of the response provided, our Partners should always offer to help confirm the price of any item on display. ^Alan

Dear customer,

Thank you for posting your review for Blackwell's. Please accept our apologies for any inconvenience caused due to receiving a feedback request from us. We appreciate all reviews written by our customers as it allows us to connect and learn from our customers experiences.

Thank you for purchasing with Blackwell's, we hope you are pleased with your order upon arrival and that it arrives safely with you soon.

With best wishes,

Hannah
Blackwell's Online Customer Service

Dear customer,

Thank you for writing your review for Blackwell's. Please accept our apologies for any inconvenience caused due to receiving a review request. We appreciate all customers who take the time to review our service as it is an opportunity to connect with our Online customers and to use as feedback, as we are always wish to improve the service we offer. Should you wish to update your review upon receiving your order from us, we look forward to reading your review.

Thank you for purchasing your book with Blackwell's, we hope you are pleased with your order upon arrival.

With best wishes,

Hannah

Blackwell's Online Customer Service

I apologise for any inconvenience this has caused you. It is definitely not our intention to annoy our valued customers.

Dear customer,

Thank you for writing feedback for Blackwell's. We apologise for any upset caused in receiving our request for feedback email, we send it at the time of ordering so our customers can choose the best time that works for them to review in their own time. We appreciate all feedback received as it offers an opportunity to connect to our customers and assist. Although we send the review out at the time or ordering, we highly advise to review upon receiving the order so a whole ordering experience can be shared. Should you wish to update your review upon receiving your order, we look forward to your further feedback.

Thank you for purchasing with Blackwell's.

With best wishes,

Hannah

Blackwell's Online Customer Service

Dear customer,

Thank you for posting your feedback. At the beginning of the year we claimed ownership of our Trustpilot account so that it could reflect the true overall experience that our customers receive when ordering books with us. The most important purpose of automatically requesting reviews is that it allows us a connection to our online customers, for them to be able to offer feedback on their ordering experience, as well as giving us a chance to assist some of our customers who use this platform to ask for help.

We apologise if this survey caused frustration or inconvenience and thank you for purchasing your books with Blackwell's.

With best wishes,
Charlie

Blackwell's Online Customer Services

Good Afternoon, 

Thank you for taking the time to leave your review. 

We are really sorry to hear you aren't happy with receiving these emails, please email us at customerservices@hollandandbarrett.com with the main subject being Trustpilot and as much detail as possible and we will take a look into what emails you are set up to receive. 

Hopefully we will hear from you soon.

H&B

Hello Customer

We appreciate all of out customers feedback so we can always provide the best service and give all of our customers the best attention at all times.

Kind regards
Frankie
Cotton Traders Customer Support