ED

Ed

Netherlands

Reviews

Review of Renault-dealer Hedin Automotive


Rated 3 out of 5 stars

Not the best customer service

The cost of the service was a lot more than what I was told before the time. During the service they call me to inform me that they have to replace the breaks, I was informed about the cost as well as that it will take about 45 minutes. When I returned to pick up the car 45 minutes later I was told that it would be another 30 minutes as they first had a coffee break - couldn't they inform me about this when they called me and told me to return in 1,5 hours instead of 45minutes?

August 14, 2024

Reply from Renault-dealer Hedin Automotive

Dear mr,

Thank you for your message. We will take your tip to heart to improve our services.

Kind regards,
Team Hedin Automotive

Review of 365zon.nl


Rated 1 out of 5 stars

Customer service - non exisiting

I had an appointment with them for a new installation due to rain it didn't go through. Everyone promise that they will call me to make a new appointment. 4 days later and still no call and when I call them the lady on the phone put the phone down in my ear. If I was rude or upset or anything like that to her I can understand it but I was calmly talking to her and ask her if htere is not a number that I can call as everyone keep on saying that they will call me but nobody calls. Customer service is definitly not to be recommended, I hope that it is not going to be like that for the next 20 + years that is waiting now.

24/10/22 @ 11am I had another appointment with them to complete the work. Still not here at 13h00 and not calling to inform when they will arrive. I have called them at 11h30 and was once again promised a call back to be updated. To be continued...

October 20, 2022
Unprompted review

Reply from 365zon.nl

Hi Ed,

Thanks for your review.

Can you send your adress to lars@365zon.nl? Happy to look into this and help :-).

With kind regards,
Lars / 365zon

Review of BloomPost

Review of TI 84shop


Rated 2 out of 5 stars

Not as advertised

Advertise that the iphone 11 they sell comes with airpods, usb A cable and usb adapter. No airpods or adapter in package. By the way Black Friday deals of other sites also don’t count for their price promise

December 7, 2020