NS

NS

Netherlands

Reviews

Review of ANWB Verkoopservice


Rated 4 out of 5 stars

Did what they promised

Did what they promised, quickly and courteously. The proposed price was reasonable given the circumstances (not selling to an individual). They also gave us a lift back to the station.

September 1, 2025

Reply from ANWB Verkoopservice

Thank you for sharing your experience, Nick. We are glad to hear that you enjoyed our service.

Review of Skellig Gift Store

Review of Next Day Paint

Review of Elettronew di Web Market Srl


Rated 1 out of 5 stars

Poor after-sales support - inappropriate business model for their product line

I will never use them again.
I ordered a FAAC 402 gate motor kit in April 2022. I checked it quickly at the time but did not open the plastic bags of small parts. I only had a chance to do the installation recently and found some small (but essential) parts missing. The response of Ellettronew was that it is now outside the 72 hours and so too late for them to help me because "they cannot be sure that parts were missing at the time". The only solution they would have offered is to replace the entire kit (kit is over 10kg so very bad solution environmentally compared to a few g for parts). For their product lines (big, heavy, complex) they should be able to manage parts. I am also unhappy with FAAC for supplying a kit with missing parts - most companies manage to avoid that these days.

November 16, 2022
Unprompted review

Reply from Elettronew di Web Market Srl

Dear customer, good morning.

We are really shocked to read your negative assessment. We thought a bit about how and what to reply to you, then we said to ourselves that, after all, the answer is already inherent in your review: APRIL 2022. To date, more than six months have passed: does it seem logical to you to accuse us of anything? If you had written to us immediately, we would have offered you all the assistance you needed. But after such a long time, it is impossible for us to establish an error and, if necessary, rectify it.

Best regards
Team Elettronew

Review of World of Books