United Kingdom
Review of The Plastic People
Material as described and accurately cut; well packaged and quickly delivered (despite our remote location). Very satisfied.
Reply from The Plastic People
Andrew,
We're happy to hear that you are very satisfied with the material, accurate cut, and quick delivery, even to your location. Thank you for your positive feedback!
The Plastic People
Review of Tesco Bank
Review of Yodel by InPost
Prompt on schedule delivery (despite isolated location); driver friendly and polite.
Reply from Yodel by InPost
We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.
Review of OVO
Appallingly inefficient company. Closed account with electricity supplier SSE and settled account on moving home over a year ago. OVO took over accounts from that company and have been harassing me for payment for electricity used by new owners ever since. Ignore e-mails, texts and postal communications; apologies and promises made by ‘phone have proven worthless. Actual 'phone reps pleasant but seem to lack any systems which would permit them to be helpful to customers. Unbelievably poor customer relations.
Update 23rd March: Apparently helpful comment from OVO in fact is simply a standard reply to complaints which refers you to a website, the primary function of which is to facilitate the payment of accounts. I strongly suspect that Trustpilot reviews are not actually read, let alone acted upon.
Reply from OVO
I can only apologise for the experiences you had with us at OVO, Andrew.
If you still need help and assistance with your account, can you reach out to us via our OVO Help Centre: https://help.ovoenergy.com/ so we can help you asap.
All the best,
Bradley
Review of ovo.co.uk
Appallingly inefficient company. Closed account with electricity supplier and settled account before moving home over a year ago. OVO took over that company and have been harassing me for payment for electricity used by new owners ever since. Ignore e-mails, texts and postal communications; apologies and promises made by ‘phone have proven worthless. Unbelievably poor customer relations.
Review of Knall
No acknowledgement of order and no response to several e-mails; I presume that this company is no longer in business.
E-mails sent 14th, 18th and 20th July, the first asking if order received and when to pay; no response from company at all.
Reply from Knall
Dear Andrew, YES we are still in business and we are doing very well, YES we responded for you ONE email the same day, we have this in our record, YES we did not ship your order because you didn't pay for it. With best regards Knall team
Review of Animed
