United Kingdom
Review of Exhale Healthy Coffee
Lovely rich tasty coffee, I now have a subscription 😁, I actually bought my delivery forward so I wouldn’t run out
Customer service is also fantastic!
Reply from Exhale Healthy Coffee
Thank you Sharon for your wonderful review! We're so glad you're enjoying our coffee and customer care! We appreciate you taking the time to leave us your kind words!
Laura ☕😀
Review of Chic Lucky
Absolute scam I ordered bubble mascara and got some Chinese gunk! They do not respond to emails either… AVOID
Since writing this review I have received a refund..
Reply from Chic Lucky
Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@chic-lucky.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.
Review of Evri
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Nikki
Review of Must Have Ideas
I tried to cancel my order as i found an identical product much cheaper local to me…. Your customer service associate said he couldn’t help me
Reply from Must Have Ideas
Hello Sharon, thanks for your review.
I'm so sorry to hear about your experience with us. It's always really disappointing for us when a customer has a bad experience and we try to learn from it every time.
We would love the opportunity to put this right for you.
Did you know that we offer a 100 day 'no quibble' money back guarantee on all products? Please get in touch with our UK based customer service team who will be happy to help with this for you.
You can call us free on 0800 999 66 55, between 8am and 8pm seven days a week or you can drop us an email: hello@musthaveideas.co.uk
We look forward to fixing this for you!
Review of Marshmallow
This is absolutely the worst insurance company I’ve ever taken out insurance with.
I currently have a claim going through now in the eighth week of me, trying to get a letter from them so that I can access CCTV on private property, they appear to have no idea what I’m talking about. I am assured it’s a standard SARS letter and any good insurer would have supplied it weeks ago this is an extremely frustrating situation as I have to pay £450 excess which could have been avoided.
Reply from Marshmallow
Hi Sharon,
Thank you for taking the time to leave this review.
Sorry to hear that you have been unhappy with the claims experience - regarding the subject access request, we have a set timeframe on providing this. I can see a member of our team has been in contact with you to explain this and we will provide it as soon as we can.
Please don't hesitate to get in touch if there is anything else we can help with.
Best wishes,
The Marshmallow Team
Review of Shoes.co.uk
Total waste of money!
Sizing is shocking
Material is plastic
Don’t waste your money!
Review of Roots Plants
The plants were well packaged, but at least half of them look battered half dead, I'm hoping that with a little TLC they will all bounce back
