All very good overall experience from…
All very good overall experience from asking for help before purchasing on what the most suited vaccum was for me. Reason for it not being a 5star is the holes where the pins go through to secure the wheels one of the two holes on either side hadn’t been drilled/ punched through
Reply from Gutter Vacuum Systems Ltd
Hi Michael
Thank you for leaving us your four star review. I am pleased that your overall experience regarding help and purchasing has been very good. However, I am sorry to see that we didn't hit the five stars this time due to a split pin enty/exit point on a wheel.
We were completely unaware of this manufacturing defect on the wheel and would appreciate any photos from you as we have never had that before. I had taken the time to look at our emails but could not see that this had been communicated to us.
Obviously we would like to ensure that this is put right.
With kind regards
Julia, GVS
