Valerie H.

The delivery was quicker than I’d thought, and was soon after I got the message saying out for delivery. 4 rather than 5 because the driver was already back in vehicle and away when we opened the door, within seconds of the doorbell ring.

I will write a review once the internal sliding screen doors have actually been installed. After the LONG wait for these to be manufactured, we were excited to be getting them installed last week, and moved lots of furniture around to give the men plenty of room. On the morning of installation we heard from the company installing them that Crittall has failed to supply a crucial part of the doors. This section has apparently not yet been made. Reading the correspondence between Crittall and the company fitting the doors, there’s no sign of an apology for Crittall’s inefficiency and for letting everyone down. A poor show so far.

I’ve been pleased and impressed by the responsiveness and helpfulness of customer service. I’ve ordered 5 bedspreads from Secret Linen and the quality of them all is very good. I had to return one because the sage green colour is insipid, more light grey than green, but colours are always problematic when ordering online.

I have 3 separate orders from Secret Linen, all for bed throws and each time was encouraged by the success of the previous order. The quality is very good for the price and the colours (French blue and chartreuse so far - I’m waiting for Vintage Rose) are as shown in my iPad. My experience so far has been excellent and hassle-free.

In the time period we were told. Very good.