Nothing wrong with the paint itself
Nothing wrong with the paint itself, It was all down to poor delivery by the carrier! We didn't get our sample pots for 2 weeks when the carrier was told exactly where to leave them and kept taking them back to depot! By that time we had taken a chance and gone with the colours we thought would be best ... Beverly was fine as it turned out!
It won't stop us using F&B again, as it is such good quality paint, but we will buy the sample pots locally in future.
Reply from Farrow & Ball
Dear Richard, thank you very much for taking the time to leave your review and I am very sorry to hear about the delays with your delivery. Its disappointing when our Carrier Partners let us down! ( On a side note though - love the colour choice, Beverly is beautiful!)
if you would like to talk through your experience with our Customer Relations Team, please do get in touch, either by calling 01202 850240 or by emailing customerrelations@farrow-ball.com
Warm wishes, Giselle
