Hideously bad
Hideously bad. Oil delivered to wrong address, I then ran out after 3 weeks of chasing. Emergency plumber needed to fix when a more reputable company delivered and then took a further 2 weeks for my refund to arrive. Shockingly bad service and would advise everyone to avoid and go elsewhere
March 4, 2025
Reply from Heatingoil.co.uk
Good morning, James.
Thank you for your feedback and I'm sincerely sorry for your recent experience regarding the delivery of fuel to the wrong address. This is a rare occurrence and I'm sorry you were affected.
I can see you spoke with some of my colleagues and have now been refunded; I'm sorry for any delay you had with this.
With kind regards,
Jo