Shaun Smith

United Kingdom

Reviews

Updated Jun 25, 2025

The service has been first class throughout

We have been re-furbishing our bathroom using Victorian kit. The service has been first class throughout. Particularly, Catherine McHale who was ready to help when I lost (and then re-discovered) our handles. Another guy helped us in connection with a small cabinet problem when we really needed it.

June 25, 2025

Unprompted review

Reply from Victorian Plumbing

Jun 26, 2025

Hello,

Thank you for your recent Trustpilot review.

I am really glad to hear that you are pleased with the service provided by Catherine McHale

We appreciate your feedback, so thank you for taking the time to do this for us.

Thanks, Anna @ VP

Review of Premitel Connections

Jun 23, 2025

The very best way to go VOIP

I am absolutely delighted with the package and the perfect service too. I expected the number transfer to be particularly tricky but the process was very slick. Stephen 'lent' us a temporary Number whilst I made my escape from Vodafone to move to an internet only fibre service by Toob.
The tariff available to ordinary house holders is superb value with next to no long term commitment either.

June 20, 2025

Unprompted review

Review of Lebara Mobile (UK)

Mar 28, 2023

Lebara support people are just perfect

March 28, 2023

Unprompted review

Reply from Lebara Mobile (UK)

Mar 29, 2023

Hello Shaun,

Thank you for your feedback.

At LEBARA, we aspire to be brilliant at customer service and I’m glad to hear that our team did a great job!

Best Regards,
John-Paul Patten
Operations Director

Review of Victorian Plumbing

Updated Feb 17, 2023

Mellissa went out of her way to resolve…

Mellissa Gaskell went out of her way to resolve a tricky admin issue. She was so attentive and patient. Thankyou again

February 17, 2023

Unprompted review

Reply from Victorian Plumbing

Feb 20, 2023

Hello Shaun,

Thank you for your recent Trust Pilot review.

I am really glad to hear that you are pleased with the service provided by Melissa!

We really do appreciate your feedback, so thank you for taking the time to do this for us.

If you require any further assistance, please do not hesitate to contact myself or our live chat team.

Paige @ VP

Review of Victorian Plumbing

Feb 8, 2023

Sarah Sanderson has been a perfect assistant

Sarah Sanderson has been a perfect helper. The 'chat' worked perfectly and is very effective way of communicating. All my problems were resolved by her efficient work

February 8, 2023

Unprompted review

Reply from Victorian Plumbing

Feb 9, 2023

Hello Shaun,

Thank you for your recent Trust Pilot review.

I am really glad to hear that you are pleased with the service provided by Sarah!

We really do appreciate your feedback, so thank you for taking the time to do this for us.

If you require any further assistance, please do not hesitate to contact myself or our live chat team.

Paige @ VP

Review of Victorian Plumbing

Feb 6, 2023

We had a faulty product delivered and…

We had a faulty product delivered and Molly quickly arranged for a replacement to be shipped overnight. We also misunderstood the 'handing' of a basin so a wrong one was delivered. Molly worked hard to help us correct our error. So *****service it was!

February 6, 2023

Unprompted review

Reply from Victorian Plumbing

Feb 6, 2023

Hello Shaun,

Thank you for your recent Trust Pilot review.

I am really glad to hear that you are pleased with the service provided by Molly!

We really do appreciate your feedback, so thank you for taking the time to do this for us.

If you require any further assistance, please do not hesitate to contact myself or our live chat team.

Paige @ VP

Review of Lebara Mobile (UK)

Dec 18, 2022

JAID SHAIKH solved my concerns…

JAID SHAIKH solved my concerns immediatley!

December 18, 2022

Unprompted review

Reply from Lebara Mobile (UK)

Dec 18, 2022