Ann Lovell

United Kingdom

Reviews

Review of ApplauseStore®

Review of Access Card

Rated 5 out of 5 stars

Wonderful helpful service

Wonderful helpful service. Without them you have to fill out numerous forms at various institutions. They are efficiency and helpful and the card is recognised at many attractions and events without the need to explain yourself.

November 28, 2024
Unprompted review

Review of Pest Help

Rated 1 out of 5 stars

Poor service

Poor service. Sell faulty goods which when you email them they refuse to reply when they realise it’s about something faulty !!

May 1, 2023
Unprompted review

Reply from Pest Help

Thank you for sharing this, Ann, and the team would like to apologise for the very late response to your review.

The experience you describe reflects issues that occurred under the previous ownership of the business. The lack of replies and the way faulty items were handled were part of the problems the new team discovered when taking over. Customers should never have been ignored, especially when reporting a fault.

Pest Help is now operating under new ownership, with proper customer service in place and all support messages being handled promptly. If you contact info@pesthelp.co.uk
, the team will make sure your issue is resolved fairly, whether that means a replacement or a refund.

Thank you again for bringing this to light. It helps the new team correct the failings left behind and restore confidence going forward.