HF

HF

United Kingdom

Reviews

Review of Thefudgecompany

Rated 1 out of 5 stars

Absolutely Vile!

I love fudge and saw an advert on facebook for a build your own box so I went for it. Ordering was simple and they have a lot of options, fast delivery which I can't fault. However, the fudge itself is vile. The texture is waxy and not fudge like at all, there is no flavour at all even when trying the rum and raisin flavour. Horrible aftertaste in the mouth its very artificial. Overall save your money and eat a yankee candle it'll be a better experience

October 22, 2025
Unprompted review

Review of The Range

Rated 3 out of 5 stars

A lot to learn

Both items were meant to be a gift however, even with the ridiculous amounts of bubble wrap used 1 item is very damaged.

Delivery took a ridiculous amount of time compared to other retailers.

November 14, 2023

Reply from The Range

Hello

I am sorry to hear that your order arrived damaged. We can understand the disappointment and frustration this may have caused as this isn't the service we aim to provide for our customers. 

We ask customers to check their orders and if there is any part of the order which is damaged or faulty then to contact us as soon as is convenient so we can assist however I cannot locate any correspondence from you. Due to this I have emailed you directly so our customer care team can work with you to reach a satisfactory resolution as swiftly as possible. 

Should you need to contact us in the future, please refer to our website to ensure the correct form of contact is being used by visiting https://www.therange.co.uk/contact. We hope this gets resolved for you quickly and that despite this you will consider shopping with the Range in the future.

Kind Regards

Judy