We were given 2 different cocktails as Christmas gifts and can honestly say they were vile and undrinkable!! Alcohol percentage was extremely high for just 100ml cocktail. We had the espresso martini 25.7% and the apple rum punch 18.3%.
December 27, 2025
Unprompted review
Reply from NIO Cocktails
Thank you for taking the time to share your feedback. We’re really sorry to hear that the cocktails weren’t to your taste and that your experience was disappointing.
Our cocktails are designed to be bar-strength and use premium spirits, which is why the alcohol percentage may be higher than expected for some customers. That said, we completely understand that this style isn’t for everyone, and taste is always subjective.
We’d genuinely like the opportunity to make this right. If you’re open to it, please feel free to contact our customer support team with your order details and we’ll be happy to look into this further for you.
We had a very long application process due to the loan company requiring so much information, which was no fault of Believe loans. Chelsea Hitchin was our advisor worked so hard to get it through for us, putting in the extra hard work. We were at the point of cancelling the whole application but with her advice and expertise she got the process completed.
November 7, 2023
Unprompted review
Reply from Believe Loans
We are really pleased that we got you the loan in the end Matthew. We appreciate that sometimes it can be frustrating when a lender requires a lot of information, but the worst thing that you can do is cancel the application as we have qualified experts like Chelsea who can guide you through the process and support you which we have done in this instance. We are glad you perceived and happy with the solution. We are also grateful for the feedback and 5 star rating of Believe Loans