United Kingdom
Review of Bonk & Co
This company came highly recommended by numerous people. Good mix of stoves in their beautiful showroom. Very happy with my stove, and helpful staff with any follow up questions i had.
Reply from Bonk & Co
Hello Sandra,
Thank you for the lovely 5 star review.
We hope you get many a cosy evenings with your stove.
We look forward seeing you again soon.
Warmest wishes,
Bonk & Co.
Review of Cover My
Terrible customer service, waited an hour and a half in -2 freezing weather for them to answer the phone. Even the staff were confused by the terms and conditions, and UK geography, no mention of a 25 mile limit to a garage on my policy. Downright dangerous company, sort yourselves out!
Reply from Cover My
Hi Sandra
I am sorry to hear that you're not happy with the standard of service you experienced during your call out.
Unfortunately, without a policy number, or email address I am unable to look into this further for you.
If you would like to discuss your experience, please contact us on 0208 626 9454 or email us at admin@covermy.co.uk and we can discuss your issue in full. Our Customer Care Team is available Monday-Friday from 9am-5pm.
Many Thanks
Vicki Mitchell
Customer Service & Sales Representative
