United Kingdom
Review of Hyundai Birmingham West
Booked for MOT. Car dropped off 8.30am and I had to chase them for information 3.40pm. I told them that AA told me why engine light was on and it needed minor replacement part. They kept car all day then told me it’s failed. Wanted £140 just to check what’s wrong when I’ve told them. Gave them AA report information. They wasted my whole day ! I could have done these repairs elsewhere .
Review of Equiniti
Numerous calls and emails requesting help
and assistance. They don’t call back. They give wrong assistance/ advice. Costly mistakes lead to someone offering compensation but it never actually followed through. Extra failing considering this was a bereavement matter. I compliment their politeness but no follow through with actions! Matter still outstanding !
Reply from Equiniti
We regret to hear about the issues you faced, especially during such a sensitive time. We apologize for the lack of follow-through and incorrect advice. We have reached out to you to request further information.
Review of Equiniti Shareview
Supportive, helpful and patient with us while we were dealing with share dealing matters after bereavement .
Reply from Equiniti Shareview
We appreciate your kind words. We aim to provide compassionate support during difficult times, and we are grateful for your acknowledgment of our efforts to help you through those share dealing matters.
Review of National Express West Midlands
Thought I would leave the car and use the bus. Disgusting! Dirty, stinky and at times wet seats. They should pay us for suffering the stink and horrible environment. This was found to be the case on 3 different occasions by me and others reported similar experience on the 23/24 bus into Birmingham.
Reply from National Express West Midlands
Hi there,
Thank you for taking the time to leave us a review.
I am sorry to learn of the experience you have whilst travelling on our services. We try our best to ensure all our services are in a sustainable manner however we like to take your feedback on board.
Regards
Zobrul
