Charlotte

I have recently used Smith & Friends, Middlesbrough, and I had the most amazing experience. Nikki went above and beyond and she made me feel at ease, which helped the move run smoothly. Any of my queries, she was on the ball with. I would definitely recommend using Smith & Friends, whether you're thinking of buying or renting. 10 out of 10 experience.

I was very impressed with the whole customer service experience. They dealt with my request instantly and their replies we're efficient and detailed! Tabs was amazing and made me me feel at ease straight away. No issues at all. 100% recommend!

Rebecca made the process really easy and simple when I received the incorrect item. I asked if I could keep this item as I still liked what I received and she was very thorough with offering me a discount code for the next time I shop and taking money off the order. Very professional, polite and kind!