Money blocked on account more than one month and no tires
My order was made on 19/11/24 and more than one month later we don’t have any response. On the website was saying our order is sent for delivery, but no shipping date or tracking number.
So two weeks ago, I cancelled the order but our money is still blocked on the bank, and order still not cancelled!! The bank says they can’t do anything if the company itself doesn’t unblock our money.
DO NOT BUY WITH THIS COMPANY
Reply from daekonline.dk
Hello,
Thank you for your review on our site.
We sincerely apologize for the inconvenience caused by the delay and lack of communication regarding your order placed on 19/11/24.
We understand your frustration, especially after waiting for over a month without receiving any updates, and we deeply regret the situation you've described.
It is completely unacceptable that your order was not cancelled as requested, and that your payment is still blocked.
The order has been cancelled.
Best regards, daekonline.dk