Do not penalise me for living in an IV postcode
Do not penalise me for living in an IV32 postcode by wanting to charge an extra £16. You delivered to an AB56 postcode, with the driver going through my town to get there. Please sort out your postcode lottery for your potential clients. We are not on a mountain or an island. Otherwise, your product is excellent.
Reply from The Plastic People
Richard,
Thanks for getting in touch. I am sorry to hear you are unhappy with the third-party courier service and the fees we have to pass on. We wish you had got in touch in the first instance to discuss this issue rather than giving a poor review when really it’s not our fault. We will however review our postcode policies to improve our customers' experience now and in the future. We're glad you like our products.
The Plastic People
