Delays-delays
Ordered twice on this website.
First time all was oke. So ordered again.. specifically selected an express shipping in order to be able to get everything in time before my vacation. When close to delivery date nothing has changes in the status, i reached out to customer service and they confirmed that everything is fine and i will be able to get my order in the interval i selected. Today (the last day of this interval) i reached out again and got a response that "the order has now been reactivated and placed back into the fast-track queue".. but still they will not be able to deliver it in time.. (which is in a day-two). So despite of confirmation via email etc i am not getting my order. And no option for 1-day delivery to fix their f*#k up was offered or smth.
I don't have any questions to the quality based on my previous order, but if you are looking for something done in time - they are not your guys. In the end - order to refund and lots of disappointment.
Reply from Spreadshirt Nederland
Hello A., thank you for your feedback.
I truly apologize for the negative experience you encountered with our shop. Unfortunately, since you did not provide an order number, we are unable to locate your contact information.
Could you please reach out to service@spreadshirt.net so we can review your order and assist you? Thank you.
Kind regards,
Nina from Spreadshirt