Excellent cocktails and professional customer serviceI love these cocktails and have ordered…
I love these cocktails and have ordered a few times for presents and when guests are coming. Being able to order a variety covers most tastes and leads to some interesting conversations. I have had some issues over the rewards but my emails to customer service contact have been answered promptly and courteously (by a person not a chatbot) and if the initial contact cannot resolve the problem it has been escalated and resolved perfectly. Very happy to give 5 star review for excellent product and professional customer service.
Reply from NIO Cocktails
We're happy to hear that you love our cocktails and that they spark interesting conversations! We appreciate your feedback regarding the rewards issues. We're glad our customer service team could resolve the problems to your satisfaction. Thank you for the 5-star review!