very poor connection
The connection outside the room the router is situated is intermittent and very poor. We have an outside socket that picks up signal and it is almost impossible to get internet connection in the garden. To be fair I haven't yet got in touch with Community Fibre so don't know what their excuse/customer service is like. We do wish we hadn't changed from our previous supplier though
Reply from Community Fibre
Good morning,
I'm sorry to hear of the poor experience you have had with Community Fibre.
I would like to review this and provide an accurate response, so we will need more information from you (specifically, your address, which will enable us to locate you and review the issues you have raised).
I have, therefore, requested more information via. Trustpilot and your response to this request will not be visible publicly, only to me.
Thank you in advance for your understanding and cooperation. I look forward to hearing from you so we can see exactly what happened here and use this review as a learning.
Regards
Miriam
The Community Fibre Team
