Disappeared package & bad communication
Ordered on 4 december a t-shirt as gift. Received confirmation at 9th december, but no shipment details. Had patience, but looked and on the site was stated that my package was delivered on the 11th of december. Me and my neighbours received nothing. this gift was for the 17th of december. And I have nothing. Emailed, but only received AI message, still no solution.
Also tried to call the company, no response was given.
I am quite disappointed.
Reply from Spreadshirt Nederland
Hello Nina,
Thank you for your feedback.
I sincerely apologize to hear that your order has not yet arrived.
We have responded to your email, and we are certainly here to assist you further. If you would rather reach us by phone, our number is 0031 970 1025 9965, available Monday to Friday from 9 AM to 6 PM.
Could you please respond to our email so that we can move forward? Thank you.
Best regards,
Nina from Spreadshirt